Block is hiring a Channel Sales Support Agent in 20213 S&M - Sales - Square Outside — Paris, France. The overview below is synthesized from the employer posting on block.xyz: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
About the role
Day-to-day scope for the Channel Sales Support Agent as described in the posting:
Channel Sales Support Agent About the role The Channel Sales Support Agent is the operational backbone for our independent contractor (IC) sales teams in the field. You'll be their go-to person—making sure they have everything they need to successfully sell and onboard our products to local sellers across Europe.
- Thrives in fast-paced environments – You stay calm when things move quickly and priorities shift
- Genuinely enjoys helping others succeed – You get satisfaction from unblocking problems and empowering people
- Takes ownership – When you pick up a problem, you see it through to resolution
- Shows up consistently – Your team knows they can count on you, every time
- Takes initiative – You spot issues before they're escalated and act without being asked
- Understands partnership – When your contractors win, you win
- Brings positive energy – You're professional, approachable, and a pleasure to work with
What you'll be doing Support & relationship building
- Act as the main point of contact for Europe sales teams, responding to inquiries within agreed SLA timeframes
- Build and maintain strong working relationships with independent contractor sales teams
- Provide product knowledge, pricing information, sales collateral, and technical guidance
Coordination & problem-solving
- Work with internal teams across the business to resolve sales inefficiencies and remove blockers
- Identify recurring problems and partner with management to implement lasting solutions
- Provide phone and face-to-face support when needed
Operations & administration
- Maintain and update sales documentation, playbooks, and resource libraries
- Process commission calculations for Europe sales teams in coordination with finance
- Keep systems and information current so teams always have what they need
Your experience Required:
- 1–2 years in sales support, channel management, technical support/implementation, or customer service
- Experience with CRM systems (Salesforce, HubSpot, or similar)
- Proficiency in Google Workspace and AI tools
- Familiarity with B2B sales processes and sales cycle management
- Basic understanding of sales reporting and analytics
Preferred:
- Experience working with self-employed contractors, distributors, sellers, or channel partners
- Bilingual in English/French
Work environment & conditions
- Location: Remote-first (office optional)
- Hours: Full-time, Monday–Friday, 9:00 AM – 5:30 PM (flexibility may be required)
- Travel: Minimal (occasional attendance at sales meetings, training sessions, and contractor events)
- Equipment: Computer, headset, and necessary software provided
Why this role matters Our independent contractors are out there every day, building relationships and helping local businesses grow. You're the person who makes sure they're never stuck, never without answers, and always set up to succeed.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy.