Coins.ph is hiring a Product Operation in Marketing — Any. The overview below is synthesized from the employer posting on jobs.lever.co: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Responsibilities
Day-to-day scope for the Product Operation as described in the posting:
- Build and optimize the platform’s user growth framework, continuously improving conversion rates across key user journeys, including registration, KYC, deposits, and trading.
- Develop user segmentation models and implement targeted strategies for acquisition, activation, retention, and re-engagement.
- Identify growth opportunities through data analysis, design and execute A/B tests and growth experiments.
- Plan and optimize user growth campaigns, incentive programs, and membership/rewards systems to increase user engagement and asset retention.
- Collaborate closely with Product, Engineering, and Design teams to drive growth initiatives from concept to execution.
- Participate in localization efforts by developing growth strategies tailored to different markets and user segments.
Requirements
Experience and skills the team lists as required:
- Bachelor’s degree or above, with 1–3 years of experience in Growth Operations, User Operations, Data Operations, or related fields
- Solid understanding of user lifecycle management, with hands-on experience in acquisition, retention, and conversion optimization.
- Strong analytical skills with the ability to identify problems and growth opportunities through data.
- Familiar with growth methodologies such as A/B testing, user segmentation, and conversion funnel optimization.
- Strong logical thinking, execution capability, and cross-functional collaboration skills.
- Prior experience in FinTech, payments, digital banking, brokerage, or financial services is preferred.
Build a standout application
For the Product Operation at Coins.ph, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.