Stripe is hiring a Staff Product Manager, Dashboard in 8569 MerchantXP - PM — San Francisco, Seattle, NYC, Chicago, Atlanta, US Remote. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
The Stripe Dashboard helps millions of people around the world run their business—from managing integrations and analyzing fraud to resolving customer issues. The next chapter is about transforming the Dashboard into a "power tool" for payment professionals.
We're hiring a product manager to shape the Dashboard strategy, amplify its impact across the company, and accelerate Stripe's mission to increase the GDP of the internet.
What you'll do
Day-to-day scope for the Staff Product Manager, Dashboard as described in the posting:
You'll evolve the Dashboard to meet the needs of any business model. Improve wayfinding mechanisms to increase user productivity and product discovery.
Responsibilities
Day-to-day scope for the Staff Product Manager, Dashboard as described in the posting:
- Make the Dashboard easier to use and more powerful
- Own the strategy and roadmap that makes the Dashboard uniquely good for any business model
- Collaborate with engineering and design across time zones (PST, EST, CET) to ship high-impact functionality that delights users, product teams, and third-party developers
- Define and track success metrics for quality and performance
- Partner with senior leadership to understand and uphold our ambitions for quality at scale
Who you are
Experience and skills the team lists as required:
This role is equal parts systems thinking, storytelling, and data science. You thrive in horizontal roles that require intense collaboration and influence across product teams to achieve very difficult changes.
The listing frames the Staff Product Manager, Dashboard at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- 10+ years of experience in product management, design, or engineering with at least 3+ years in a senior capacity making company-level product decisions
- Strong understanding of user interface (UI) and user experience (UX) principles and best practices
- Technical familiarity with personalization systems, data modeling, and machine learning
- Strong written and verbal communication across business, design, and engineering audiences
- Demonstrated experience leading company-wide initiatives influencing technical roadmaps
Preferred qualifications
Experience and skills the team lists as required:
- Believe that fast software is the best software
- Built complex personalization systems in the past
- Developed governance frameworks that balance usage and discovery
- Strong (informed) point of view on how third-party apps fit into first-party experiences
- Enjoy using social media to interact directly with customers for feedback
Build a standout application
For the Staff Product Manager, Dashboard at Stripe, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.