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Product Specialist- Wallet Operations

Binance
AsiaPosted 118 days ago
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Binance is hiring a Product Specialist- Wallet Operations in Operations, Strategy & Project Management — Asia. The overview below is synthesized from the employer posting on jobs.lever.co: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.

Responsibilities

Day-to-day scope for the Product Specialist- Wallet Operations as described in the posting:

  • Wallet Management:
  • Oversee daily operations of exchange wallets, including deposits, withdrawals.
  • Monitor blockchain transactions to ensure timely processing and resolve delays or failures
  • Maintain operational uptime of exchange wallets
  • Coordinate and complete network upgrades, token events and testing with no issues
  • Risk Mitigation & Compliance:
  • Collaborate with the security team to respond to incidents and implement safeguards
  • Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures
  • Process Optimization:
  • Automate repetitive tasks to improve operational efficiency
  • Analyze transaction data to identify trends and recommend system improvements
  • Analyze competitor product and industry trends to identify potential product/process enhancements
  • Cross-Functional Collaboration:
  • Work with Customer Support to resolve wallet-related user inquiries
  • Partner with Stakeholders across various departments to solve customer pain-points and enhance our product

Requirements

Experience and skills the team lists as required:

  • 2+ years in crypto wallet operations, blockchain infrastructure, or a related role
  • Proficiency with blockchain explorers (e.g., Etherscan)
  • Understanding of UTXO, EVM, and multi-signature wallets
  • Excellent problem-solving and communication skills
  • Ability to thrive in a fast-paced, 24/7 crypto environment

Why Binance

  • Shape the future with the world’s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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