Hashtag Web3 Logo
Binance logo

Wallet Product & Operations Specialist

Binance
AsiaPosted 139 days ago
Apply

Binance is hiring a Wallet Product & Operations Specialist in Product & Design — Asia. The overview below is synthesized from the employer posting on jobs.lever.co: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.

Responsibilities

Day-to-day scope for the Wallet Product & Operations Specialist as described in the posting:

Wallet Management:

  • Crypto wallet product owner role, offer industry wide leading CEX crypto deposit withdraw safekeep service.
  • Oversee daily operations of exchange wallets, including deposits, withdrawals.
  • Monitor blockchain transactions to ensure timely processing and resolve delays or failures
  • Maintain operational uptime of exchange wallets
  • Coordinate and complete network upgrades, token events and testing with no issues

Risk Mitigation & Compliance:

  • Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
  • Continuously review existing risk and controls to prevent potential future impact to the firm or users

Process Optimization:

  • Review internal processes and simplify or automate processes to enhance efficiency and users experience
  • Analyze competitor product and industry trends to identify potential product/process enhancements

Cross-Functional & External Collaboration:

  • Work with Customer Support to resolve wallet-related user inquiries
  • Drive the strategy and partner with Stakeholders across various departments to solve customer pain-points and enhance our product user experience
  • Communicate and collaborate with regulators, auditors and external parties

Business Growth

  • Drive the CEX business growth strategy and develop/integrate new products to increase market share

Requirements

Experience and skills the team lists as required:

  • 5+ years in crypto wallet operations, blockchain infrastructure, or a related role
  • 8+ years of experience in Product/Operations Management
  • Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc.
  • Familiarity with on-chain analysis tools, DeFi protocols, and new projects
  • Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody)
  • Excellent problem-solving and communication skills
  • Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis
  • Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter
  • Tradfi experience in Issuer Services & Custody is a plus

Why Binance

  • Shape the future with the world’s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.