Coins.ph is hiring a Payment Product Design Leader/Senior Designer in Payments — Taguig City, Metro Manila, Philippines. The overview below is synthesized from the employer posting on jobs.lever.co: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Key Responsibilities
Day-to-day scope for the Payment Product Design Leader/Senior Designer as described in the posting:
- Design Strategy
- Define and own the design vision and strategy for our payment products.
- Establish UX/UI design best practices that balance business goals, user needs, and compliance requirements.
- Lead, mentor, and grow a team of product designers and UX researchers.
- User-Centered Design Execution
- Drive end-to-end product design from discovery, journey mapping, and prototyping to detailed UI specifications.
- Conduct and apply user research, usability testing, and data-driven insights to improve product flows and reduce friction.
- Create design systems and patterns for consistency across channels (app, web).
- Cross-Functional Collaboration
- Partner with product managers and engineers to define product requirements and technical feasibility.
- Work closely with risk, compliance, and legal teams to ensure designs adhere to regulatory standards (e.g., BSP, AML, KYC).
- Collaborate with marketing and CX to ensure brand-consistent experiences.
- Innovation & Market Trends
- Stay ahead of payment UX trends in PH and SEA and globally (e.g., tap-to-pay, open finance, e-wallet interoperability).
- Explore opportunities to integrate emerging technologies such as QR Ph, NFC, merchants, and blockchain into the payment journey.
Qualifications
Experience and skills the team lists as required:
- Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field.
- 5+ years of experience in product design, with at least 1 years in a leadership role.
- Proven track record designing scalable payment systems, e-wallets, or financial services platforms.
- Strong portfolio demonstrating UX strategy, UI execution, and impact on business metrics.
- Deep understanding of the Philippine digital payment landscape and regulatory framework.
- Experience working in agile product development environments.
- Proficiency in tools like Figma, Adobe XD, or similar.
- Background in payments or fintech.
- Experience in designing for mass-market, mobile-first audiences in emerging markets.
Build a standout application
For the Payment Product Design Leader/Senior Designer at Coins.ph, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.