Associate, Digital Asset Operations

This is a hands-on operations role at the intersection of traditional financial markets and digital assets. You will own end-to-end workflows for asset integrations, manage critical platform events, and serve as the primary liaison between our internal teams and external partners. If you have built a strong foundation in TradFi - investment banking, asset management, capital markets, or corporate finance - and are ready to apply that rigour to the fastest-moving corner of financial services, this role is for you.

Key Responsibilities

Asset Lifecycle Management

• Manage end-to-end operational workflows for new digital asset integrations and asset offerings across products - from initial assessment through to live launch and ongoing maintenance.

Event Operations

• Oversee and execute platform updates for critical asset events: token migrations, smart contract swaps, protocol upgrades, rebrands, and asset deprecation/offboarding. Precision and timing are everything.

External Partner Management

• Act as the primary operational point of contact for external project teams, foundations, and key stakeholders. You will be the face of our operations to the ecosystem - reliable, responsive, and sharp.

Cross-Functional Coordination

• Collaborate daily with Product, Engineering, Compliance, Legal, Marketing, and Customer Support to align on technical requirements, regulatory guidelines, and project timelines.

Ecosystem Campaigns

• Coordinate internally to facilitate joint promotional campaigns, user engagement activities, and ecosystem growth initiatives with external partners.

Process Optimisation

• Maintain accurate documentation, operational trackers, and standard operating procedures (SOPs). Continuously identify and implement process improvements to scale operations efficiently.

Qualifications & Requirements

Finance Background

• Bachelor's degree in Finance, Economics, Business, or a closely related discipline. A solid foundational understanding of financial markets - how they function, how transactions settle, and how risk is managed - is required.

Experience

• 1+ year of professional experience in TradFi: investment banking, asset management, capital markets, corporate finance, accounting, or similar. You understand what operational rigour looks like in a regulated, high-stakes environment. A genuine interest in transitioning into Web3 and the digital asset sector is essential.

Ownership & Responsiveness

• You operate with a deep sense of ownership and urgency. You are proactive in unblocking bottlenecks, highly responsive to internal and external stakeholders, and consistently drive projects to completion with minimal hand-holding.

Integrity

• Uncompromising ethics, always. You will regularly handle highly sensitive, market-moving information and must exercise absolute discretion and professionalism.

Attention to Detail

• Meticulous and exact. You catch what others miss - flawless execution in time-sensitive and critical workflows is non-negotiable.

Project Management

• Proven ability to manage multiple complex, cross-functional projects simultaneously under tight deadlines. You know how to prioritise, escalate, and close.

Communication

• Exceptional written and verbal communication skills in English. Comfortable liaising with external ecosystem partners and highly technical internal teams alike. Proficiency in Cantonese and/or Mandarin is a strong advantage.