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Business Operations

New York, NY$150k – $200k/yrPosted 152 days ago

About the Company

Machines will make decisions, move value, and coordinate on behalf of organizations, instantly, autonomously, and at unprecedented scale. But the systems that govern today's economy weren't designed for that world. Turnkey is building the infrastructure for this future: programmable guardrails that enable autonomy without sacrificing control.

Founded by the team that scaled Coinbase Custody to $100M+ in ARR and secured more than $100B in crypto assets, we've built the systems trusted to move and protect billions in value.

Our mission is to help the world operate an economy on autopilot, safely.We're low-ego, high-agency, and deeply technical. Our team consists of experts in cryptography, security, and systems who believe great infrastructure is invisible. We're building the trustless, programmable foundation for the autonomous economy, and we're hiring people who understand what that requires.

Your role

As a member of the BizOps team, you'll work on the company's most critical problems across strategy, operations, product and BD, and you'll have a chance to tailor your role to areas that most excite you over time. The right candidate for this role will fully embrace the chance to work on hard problems across every area of the business, be willing to get their hands dirty on knotty operational challenges, and be motivated by building new processes and functions from the ground up.

Key Responsibilities

This is a highly varied role and could evolve in many different areas. Examples of some of the things you might work on:

  • Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunities
  • Take the lead on special operations projects like revamping our pricing, streamlining billing, or automating the onboarding experience
  • Contribute to the expansion and maintenance of Turnkey's core operating system, including the strategic and financial planning process, board materials preparation, measurement and reporting of company objectives, and operating cadence
  • Provide input on product development with insights from customer experiences and market trends
  • Assist with sales and BD efforts including: Participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings for the team

Qualifications & Requirements

  • 2+ years of operations experience in a fast-paced, high-growth software company, ideally in addition to 2+ years honing your skills in a demanding, high-performance professional environment
  • Strong analytical skills with the ability to translate complex data into actionable insights
  • Executive-level communication and interpersonal skills
  • Demonstrated passion for untangling tough problems and building scalable processes
  • Adaptability, resilience, and comfort in a constantly evolving environment

Style points

  • Prior experience in a fintech, web3 or developer-focused startup
  • Actively tracking developments in the crypto ecosystem and opinionated on where it is going

Perks & Compensation

  • Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the process
  • Paid parental leave
  • Unlimited PTO
  • $3,000/yr learning and development budget to attend industry conferences
  • Multiple team offsites per year
  • Lunch stipend

We encourage individuals of all backgrounds to apply.

Compensation range

$150,000 - $200,000 USD

About Turnkey

Turnkey, founded in 2022 by Bryce Ferguson and Jack Kearney, former Coinbase engineers, in New York, provides low-level wallet infrastructure for developers. Its API abstracts private key generation, signing and policy enforcement into secure, scalable enclaves, letting apps spin up millions of non-custodial wallets with flexible permissions, social recovery and session keys. Used by exchanges, fintechs and on-chain games, Turnkey emphasizes sub-100ms signing, audited cryptography and fine-grained policies without exposing raw keys. Backed by leading investors including Sequoia and Variant, the company focuses on invisible infrastructure that makes crypto UX feel like Web2. Headquartered in New York with a remote US team, Turnkey operates with deep security expertise. Expect a high-trust engineering culture focused on key management rigor, developer experience and reliable operations.