StraitsX is hiring a Banking Operations Intern in STX - Finance — Jakarta, Jakarta, Indonesia. The overview below is synthesized from the employer posting on job-boards.eu.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About the Role
Day-to-day scope for the Banking Operations Intern as described in the posting:
As our company continues its rapid expansion into new regional markets, establishing robust banking relationships is critical to our operational success. We are seeking a highly organized and proactive Banking Operations Intern to join our Banking and Finance Operations team during this exciting growth phase.
What You Will Do
- KYC & Compliance Documentation: Assist in gathering, organizing, securely packaging, and submitting the necessary KYC and corporate documents (e.g., Certificates of Incorporation, director registers) required for new bank account setups.
- Pipeline Management: Maintain and update the bank onboarding tracker daily, ensuring all internal stakeholders have real-time visibility into the status of pending accounts and outstanding requirements.
- Administrative Support: Facilitate communication with banking partners by drafting responses to basic follow-up queries and fulfilling requests for updated signatures or missing files.
- Process Improvement: Identify administrative bottlenecks in the current onboarding workflow and help build a standardized "Bank Onboarding Checklist/Playbook" for future use.
What We Are Looking For
Must-Have Requirements
- Education: on the final semester or fresh graduate in a Bachelor’s degree program in Finance, Business Administration, Accounting, Economics, or a closely related field.
- Attention to Detail: Exceptional accuracy and meticulousness, as even minor errors in banking and compliance documentation can delay account setups.
- Organizational Skills: Highly organized with the ability to manage multiple document checklists and deadlines across different banking partners simultaneously.
- Communication: Strong professional written and verbal communication skills; comfortable drafting emails to external banking representatives.
- Software Proficiency: Solid working knowledge of Microsoft Office (Excel, Word) and/or Google Workspace (Sheets, Docs).
- Work Ethic: Proactive, eager to learn, and comfortable handling repetitive but critical administrative tasks in a fast-paced environment.
Nice-to-Have Requirements (Bonus Skills)
- Domain Knowledge: Basic familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), or corporate compliance concepts.
- Previous Experience: Prior internship or coursework experience in corporate treasury, banking operations, or legal/compliance administration.
Build a standout application
For the Banking Operations Intern at StraitsX, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.