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Strategy & Ops, Intercept

Stripe
New York, San Francisco, US-RemotePosted 43 days ago
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Stripe is hiring a Strategy & Ops, Intercept in 6215 Colds Program - G&A — New York, San Francisco, US-Remote. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

Who we are

About Stripe

Company context from the listing:

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

About the team

Company context from the listing:

This role is on the Intercept team, which is part of Stripe's broader collection of public goods initiatives, including Frontier.

Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections.

What you’ll do

Day-to-day scope for the Strategy & Ops, Intercept as described in the posting:

Intercept is looking for a strategic, execution-oriented operator to join our air cleaning technologies (ACTs) team. Intercept’s ACT function is focused on catalyzing the supply and demand of high-quality ACT products that can be deployed at scale.

You’ll own specific outcomes end-to-end and have a chance to contribute to our ACTs strategy over time.

This is an individual contributor role for someone who is obsessed with getting things done: clarifying goals and priorities, understanding stakeholder needs, identifying and removing blockers, then working to make the process work more smoothly the next time. Experience with physical products (e.g., heating, ventilation, and air conditioning; mechanical, electrical, and plumbing; indoor air quality) is a major bonus, but the general attributes described below and a willingness to learn are more

We need someone who can (1) understand physical products and what it takes to help customers evaluate, pilot, and maintain them, and (2) zoom out to synthesize what their experience doing so means for the long-term goal of scale deployment. A successful person will be action-oriented and comfortable working independently (vs.

Responsibilities

Day-to-day scope for the Strategy & Ops, Intercept as described in the posting:

  • Track and evaluate commercially available (and upcoming) air cleaning tech: review available products across standards and quality, installation, servicing and maintenance needs, and guidance for facilities managers etc.
  • Help build and maintain a living product roadmap and target product profile (TPP) for ACTs.
  • Use this knowledge to help us design indoor air quality (IAQ) pilots for prospective ACT adopters, conduct requests for proposals (RFPs) for suppliers to run these pilots, execute them, and scale capacity.
  • Support the creation of playbooks for IAQ-curious organizations to DIY their own IAQ improvement projects, and ride-along with them to better understand blockers (then conceive of and execute work to solve those blockers at scale).
  • Conduct focus groups to learn how decision-makers (facilities operators, people and finance leaders) in key segments consider IAQ investments.
  • Build relationships with manufacturers, installers, servicers, etc. in the air cleaning tech space to help us evaluate new opportunities.

Who you are

Experience and skills the team lists as required:

The listing frames the Strategy & Ops, Intercept at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

Experience and skills the team lists as required:

  • 7-10+ years of experience in high impact strategy and operations, special projects, or commercial roles.
  • Highly self-directed, hands-on project owner who executes directly (rather than delegating) and is eager to drive outcomes rather than manage a checklist of tasks.
  • Expert communicator (both written and verbal) who can toggle between executive-style structured reasoning, in-the-weeds details, stakeholder research and non-expert audiences.
  • Experience evaluating physical products or technologies against structured criteria, including quality, operational fit, and feasibility.
  • Experience managing pilots or proof-of-concept programs, including running RFP or vendor selection processes.
  • Experience conducting structured stakeholder interviews or focus groups and translating findings into actionable recommendations.

Preferred qualifications

Experience and skills the team lists as required:

  • HVAC/MEP familiarity.
  • Experience at an organization that sells or manages physical product installations.
  • Public health or biosecurity experience.