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Business Operations Associate

Braiins
US - Texas (remote/hybrid)Posted 56 days ago
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Braiins is hiring a Business Operations Associate in Braiins Core — US - Texas (remote/hybrid). The overview below is synthesized from the employer posting on jobs.ashbyhq.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

✨ What awaits you here

As a Business Operations Associate, you'll own the systems and day-to-day operations that keep Braiins' commercial team running.

Your mission is to build further automations, processes, and cross-functional connective tissue that let the sales team focus on closing deals.

You'll sit at the intersection of CRM, accounting, marketing, product, and business development, and you'll be the person who removes bottlenecks before anyone else notices them.

🤝 Key Responsibilities

Day-to-day scope for the Business Operations Associate as described in the posting:

  • Own the systems and day-to-day operations of the commercial team, freeing sales reps to focus primarily on selling.
  • CRM: Build logic and automations that remove bottlenecks and surface better insight into BD activity through automated quotes and contracts, email sequences, reporting, and pricing structures.
  • Accounting: Partner with our accounting team to ensure invoicing goes out on time and client payments are collected, and continuously look for ways to streamline the process.
  • Marketing: Act as the day-to-day point of contact between BD and Marketing, making sure commercial requests are fulfilled.
  • Product: Serve as the day-to-day liaison between BD and Product, keeping requests moving and aligned.
  • Business Development: Stay on top of the latest tools and insights that could bring value to the commercial team, and bring them in.

🔎 We are looking for someone with

  • 2+ years in revenue operations, sales operations, business operations, or a similar role supporting a commercial or BD team.
  • Hands-on experience administering and automating CRM workflows, reporting, and integrations.
  • Strong process orientation and a bias for removing friction; you spot bottlenecks and fix them without being asked.
  • Comfort working across accounting, marketing, and product functions, and translating between them.
  • Strong ownership, clear communication, and the ability to deliver independently in a remote environment.

💪 Preferred skills

Experience and skills the team lists as required:

  • Experience with quote/contract automation, CPQ tools, or building pricing logic.
  • Familiarity with billing and invoicing workflows, ideally in a high-volume or mid-market context.
  • Experience scaling operations through a growth or volume inflection point.

Build a standout application

For the Business Operations Associate at Braiins, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.

Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.

In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.