Stripe is hiring a KYB/KYC Operations Associate, Bridge (English fluency) in 4899 SDC - Bridge RiskOps — Mexico City. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence.
We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters.
About Bridge Operations and the team
Company context from the listing:
As Stripe's user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges.
The Bridge Operations strategy provides operational leverage and expands Stripe's portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. This role will be part of the KYC and KYB Team within the Risk Ops organization in Bridge Operations that is accountable for performing KYC and KYB reviews during onboarding and periodic review.
What you'll do
Day-to-day scope for the KYB/KYC Operations Associate, Bridge (English fluency) as described in the posting:
The listing frames the KYB/KYC Operations Associate, Bridge (English fluency) at Stripe as a hands-on product role. You will be responsible for spearheading the organization's KYC and KYB compliance efforts within the Mexican market.
The right candidate for this role will have experience in KYC and KYB compliance, preferably within the fintech or e-commerce space.
Responsibilities
Day-to-day scope for the KYB/KYC Operations Associate, Bridge (English fluency) as described in the posting:
- Conduct thorough Know Your Customer (KYC) reviews during the onboarding of new users, ensuring the authenticity and accuracy of all customer documentation in compliance with Mexico's regulatory requirements.
- Demonstrate a deep understanding of KYC, KYB, and anti-money laundering (AML) regulations specific to the Mexico financial services industry, and apply this knowledge to your daily analyses.
- Exercise sound judgment to evaluate complex customer information, make informed decisions on the legitimacy of documentation provided, and determine the appropriate risk profile for each customer.
- Handle high-complexity KYC and KYB-related assignments and tasks with a sense of urgency, while promptly resolving incoming requests from internal teams, financial partners, and other external parties.
- Adhere closely to process documentation and draft clear, concise investigative summaries and analyses, including the preparation of regulatory reports for submission to the relevant authorities.
- Actively participate in building a new team and operational culture focused on robust KYC and compliance practices within the organization.
- Leverage your expertise in KYC, KYB, and AML to identify and escalate any suspicious customer activity or high-risk profiles to the compliance team for further investigation and action.
- Collaborate cross-functionally with teams such as compliance and fraud to share information and insights that contribute to the overall risk management and mitigation efforts within the Mexican market.
Who you are
Experience and skills the team lists as required:
The listing frames the KYB/KYC Operations Associate, Bridge (English fluency) at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- Bilingual in English: Excellent conversational, written, and reading skills.
- Professional experience: 2+ years of experience in risk or any type of customer-facing roles within a fast-paced environment.
- Resilience and adaptability: Proven ability to thrive in evolving environments, remain composed under pressure, and confidently navigate ambiguity.
- Structured mindset: A logical, disciplined approach to problem-solving with a relentless focus on accuracy and attention to detail.
- Proactive problem-solver: A self-starter capable of working independently to analyze complex data and make sound, defensible investigative decisions.
- Process improvement: The ability to identify operational gaps and proactively implement solutions to enhance workflow efficiency.
- Effective communication: Strong written, verbal, and interpersonal skills to clearly articulate findings and recommendations to internal teams and financial partners.
- In-office presence: Full availability to work 100% on-site at our office in Reforma, CDMX.
Preferred qualifications
Experience and skills the team lists as required:
- Startup and tech background: Experience navigating the unique pace and scale of a technology-driven company.
- Industry expertise: Deep knowledge of the payments landscape and the fintech industry.
- Specialized domain knowledge: A technical background in KYC, KYB, Risk, or Financial Crimes (FC).
- Operational agility: Prior experience working within a queue.