Stripe is hiring a Head of Marketing Operations in 2315 Marketing - Marketing Operations — San Francisco, New York, Seattle, Chicago, Atlanta, Toronto, Remote in the US, Remote in Canada. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events.
What you’ll do
Day-to-day scope for the Head of Marketing Operations as described in the posting:
The listing frames the Head of Marketing Operations at Stripe as a hands-on product role. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in add
Responsibilities
Day-to-day scope for the Head of Marketing Operations as described in the posting:
- Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person events
- Partner with Demand Generation Systems to build, buy, improve, and support the technology for digital marketing campaigns, in-person events, and sales development
- Ensure that we accurately route and progress leads to match sales coverage decisions, demand marketing strategies, and agreed upon timelines
- Ensure that we generate and maintain sufficient account coverage and quality of sales contacts and marketing database subscribers for sales and marketing outreach
- Ensure that we produce digital marketing campaigns with velocity and at the highest quality
- Serve as the senior marketing operations voice in cross-functional workstreams with Sales Development, Sales Operations, Revenue, and Regional Marketing teams
- Build, develop, and retain a high-performing marketing operations team
- Set strategic direction, objectives, and key results for the Marketing Operations organization, aligned to broader marketing and Stripe-wide objectives and key results
Who you are
Experience and skills the team lists as required:
The listing frames the Head of Marketing Operations at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- 10+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.)
- 5+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams
- 3+ years of working in a global B2B company with hundreds of marketers and sales development representatives
- Demonstrated ability to design and scale operations organizations, including structuring teams and managing through ambiguity
- Experience leading programs across multiple functional areas simultaneously
- Track record of driving measurable improvements in B2B marketing operations
- Strong cross-functional influence and ability to drive alignment at senior levels across Sales Development, Sales Operations, Revenue, and Regional Marketing
- Strong analytical skills, including the ability to use data to diagnose operational problems, set targets, and evaluate program outcomes
- Ability to build working prototypes and demos with AI to solve marketing operations challenges
- Prior responsibility for launching AI solutions to sales development or marketing teams
Preferred qualifications
Experience and skills the team lists as required:
- 15+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.)
- 10+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams
- 5+ years of working in a global B2B company with hundreds of marketers and sales development representatives