Stripe is hiring a Marketing Operations Manager in 4135 SDC - Marketing — India, Bangalore. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
What you'll do
Day-to-day scope for the Marketing Operations Manager as described in the posting:
You'll recruit, manage, and develop a group of Marketing Operations Associates and team leads that are focused on delivering repeatable, measurable programs and campaigns targeted on spend optimization, producing highly qualified leads, improving the customer experience, and increasing retention. You'll lead the team supporting the Stripe Marketing Operations and are comfortable jumping in to perform production duties, especially in times of need.
Responsibilities
Day-to-day scope for the Marketing Operations Manager as described in the posting:
- Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers
- Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution, and enablement
- Project manage marketing campaign production across the globe, including managing handoffs
- Support Marketo workflows, performance marketing operations, and event analysis
- Ensure reportability of core operations cycles
- Optimize Marketing Operations processes
Who you are
Experience and skills the team lists as required:
The listing frames the Marketing Operations Manager at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- 10+ years relevant work experience in Marketing Operations
- 5+ years of experience in leading teams
- 6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture
- Experience leading, mentoring, managing, and developing a team of Marketing Operations Campaign Producers responsible for delivering high-quality work
- Experience building strong cross-functional partnerships with Marketing and internal technical support teams
- Experience leading end-to-end execution of projects and programs that have significantly improved operations and delivered quantifiable business impact
- Strong written and verbal communication skills with a precise talent for articulating challenges, generating insights, and translating them into actionable recommendations
- Solid analytical skills and a strong understanding of technical concepts
Preferred qualifications
Experience and skills the team lists as required:
- A startup mentality with a bias to action and the ability to flex in a fast-paced environment
- Experience and desire for contributing to developing business infrastructure and aggressively scaling a high-growth business
- Experience at highly dynamic, high-growth tech companies
- Great service mentality and track record of building positive relationships with peers
- The ability to thrive on a high level of autonomy, responsibility, and ambiguity