eToro is hiring a Account Manager, Dutch-speaking in CF Group — Tel Aviv District. The overview below is synthesized from the employer posting on etoro.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Description
About eToro
Company context from the listing:
eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently.
We're looking for a highly motivated Account Manager to join our Nordic Desk and deliver an outstanding client experience.
What will you be doing?
- Build and maintain relationships with Dutch-speaking clients
- Support clients through phone, email, Teams, WhatsApp, and other communication channels
- Identify clients' needs and provide tailored solutions
- Promote relevant products and services while delivering exceptional customer experience
- Handle client inquiries and complex cases efficiently
- Contribute to the team's growth and overall business objectives
Requirements
Experience and skills the team lists as required:
- Native-level Dutch - Must
- High level of English - Must
- 3+ years of experience in a client service role.
- Highly motivated with a strong desire to succeed
- Customer- and sales-oriented, with excellent relationship-building skills
- Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp
- Strong ability to adapt communication style to different client profiles and situations
- Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage
- AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication
- Well-organized, proactive, and able to prioritize in a fast-paced environment
- Team player with a positive attitude and strong learning mindset
This position is a full-time position working Mon-Fri in Israel (Hybrid)
Build a standout application
For the Account Manager, Dutch-speaking at eToro, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.