Bitdeer is hiring a Account Manager - Mining Datacenter / Seal Miner in Sales & Marketing — Austin, TX. The overview below is synthesized from the employer posting on bitdeer.breezy.hr: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Bitdeer is a world-leading technology company for AI and Bitcoin mining infrastructure.
Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers and building AI computational infrastructure to support the AI revolution. Bitdeer handles complex processes involved in computing such as equipment procurement, transport logistics, data center design and construction, equipment management, and daily operations.
Headquartered in Singapore, Bitdeer has deployed data centers across multiple countries, including the United States, Norway, Bhutan, and Ethiopia.
To learn more, visit https://ir.bitdeer.com/
Job Description
This is a Hunter-focused member of Bitdeer's Account Management team; someone with strong prospecting and research skills, commercially analytical, with potential to develop into a strong full-cycle salesperson. This person will oversee client relationships for Bitdeer Seal Miner products and Mining Datacenters, ensuring customer satisfaction, retention, and growth within the cryptocurrency mining sector.
What you will be responsible for
- Client Relationship Management: Build and maintain strong relationships with clients including institutions, mining companies, individuals and will serve as the primary point of contact for all account-related matters.
- Sales & Business Development: Identify opportunities for new business within existing accounts and onboarding of new clients.
- Project Management & Coordination: Oversee mining operations projects, coordinating with technical teams to ensure customer requirements are met.
- Reporting & Analysis: Monitor client account performance, prepare detailed reports, and present insights to stakeholders.
- Market Insight: Stay updated on trends in crypto mining, blockchain technology, and competitor activities to offer strategic advice.
- Problem Resolution: Address client concerns promptly, implementing improvements to enhance satisfaction and retention rates.
How you will stand out
- Bachelor’s Degree in Business, Finance, or related field
- Account Management and/or Project Management experience, ideally within the cryptocurrency or blockchain sector. Familiarity with mining operations is a strong plus.
- Excellent communication and negotiation skills, data analysis capabilities, and proficiency with CRM tools.
- Technical Understanding: Basic knowledge of blockchain technology and crypto mining processes.
- Strong problem-solving abilities.
- Ability to work in a fast-paced, evolving industry
What you will experience working with us
- A culture that values authenticity and diversity of thoughts and backgrounds;
- An inclusive and respectable environment with open workspaces and exciting start-up spirit;
- Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
- Ability to contribute directly and make an impact on the future of the digital asset industry;
- Involvement in new projects, developing processes/systems;
- Personal accountability, autonomy, fast growth, and learning opportunities;
- Attractive welfare benefits and developmental opportunities such as training and mentoring.
Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, color, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.
Build a standout application
For the Account Manager - Mining Datacenter / Seal Miner at Bitdeer, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.