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Senior Sales Operations Manager

Fireblocks
SingaporePosted 29 days ago
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Fireblocks is hiring a Senior Sales Operations Manager in Sales — Singapore. The overview below is synthesized from the employer posting on fireblocks.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.

Looking for an industry-leading, secure digital asset platform, experiencing hypergrowth valued at $8 billion? Welcome to Fireblocks!

Here’s the bit about us:

Fireblocks is an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. Here at Fireblocks, we enable financial institutions to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure.

As of January 2026, we serve over 2400 institutional customers, have secured the transfer of over $10 trillion in digital assets, and are the world’s highest-valued digital asset infrastructure company, with over $1 billion raised.

Our mission is simple: Enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale

Here’s the bit about the opportunity:

The GTM operations Team is the bridge between the Sales organisation and all other business functions at Fireblocks. We are responsible for the GTM strategy and planning, business analysis, operations and sales tools for the sales organisation.

The listing frames the Senior Sales Operations Manager at Fireblocks as a hands-on product role. You will play a critical role in driving go-to-market efficiency and sales productivity, uncovering valuable business insights and executing business critical initiatives. You will also partner cross-functionally with Marketing, Revenue Operations and Customer Operations on various strategic initiatives that impact the Sales team and Fireblocks at large.

The role is for a strategic, hands-on operator who proactively drives efficiency, accuracy and clarity through data and technology.

You’ll be:

  • Provide strategic recommendations and business insights to the Geo VP and other regional leadership through data analysis
  • Enable cross-functional alignment: Collaborate with Marketing, Finance, and Customer Success to ensure consistent metrics, operational efficiency, and seamless execution across the revenue organization.
  • Drive strategic sales performance: Partner with revenue leadership to design, implement, and optimize sales processes, territories, and compensation models that support growth and operational excellence.
  • Provide day-to-day ad-hoc administrative support to BDRs, Sales Directors, Sales Engineers and Customer Success teams
  • Deliver data-driven insights: Own sales forecasting, pipeline analytics, and performance dashboards to inform GTM strategy and resource allocation decisions
  • Support BDR activities (prospecting, target lists, data uploads and enrichment)
  • Help drive the adoption of our CRM (SFDC) to ensure proper use, forecasting best practices, and maintaining data hygiene.
  • Maintain CRM hygiene and accurate territory mapping in CRM systems, ensuring data integrity and change management.
  • Support GTM planning cycles by executing business analysis, delivering territory assignments, whitespace analysis and coverage recommendations
  • Manage and support our in region Quarterly Business Reviews in collaboration with the Geo VP of sales.
  • Lead or participate in special projects such as Salesforce development, sales process development, market expansion, new product introduction, and business analyses
  • Delivers relevant sales enablement training, and attends operational meetings and is an active contributor and/or participant

You’ll bring:

  • 7+ Years of professional experience in either Sales Operations, Revenue Operations or Customer Success Operations in B2B SaaS business. Experience in Fintech companies is a plus.
  • Proficiency using software such as CRM and CPQ tools (Salesforce, Salesforce CPQ). Experience with sales tools such as Gong, Outreach and Clay a plus
  • Understanding of sales methodologies (Command of the Message, MEDDPICC) and Forecasting best practices.
  • Exceptional presentation and communication skills, capable of conveying complex data analysis, policies and/or processes to various Sales Roles and stakeholders.
  • Demonstrated ability to think strategically when tackling requests from the internal and external stakeholders and keep Fireblocks interests as a priority
  • Deep understanding of B2B SaaS go-to-market models, sales territories and segmentation strategies
  • Strong Analytical skills with experience in MS (Excel) and the ability to build charts and presentations to socialize analysis. Experience with Tableau a plus.

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.

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