Stripe is hiring a Privacy Operations Program Manager in 6311 Data Protection & Privacy — US Remote. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works.
What you'll do
Day-to-day scope for the Privacy Operations Program Manager as described in the posting:
In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable.
You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow the team to deliver high-quality, consistent privacy experiences for Stripe users and for the regulators who depend on clear, auditable records.
Responsibilities
Day-to-day scope for the Privacy Operations Program Manager as described in the posting:
- Own end-to-end program management across core privacy programs such as data subject requests (DSRs), PIAs and DPIAs, records of processing activities (ROPA), transfer impact assessments (TIAs), and cookie compliance, making day-to-day operational decisions, enforcing processes to ensure regulatory readiness, and measuring compliance at scale
- Identify and implement process improvements, including leveraging AI tooling to automate routine tasks, developing structured workflows to sustain quality standards, and maintaining accurate, auditable program records including playbooks and process documentation
- Create and maintain clear, auditable privacy documentation, including privacy assessments, program playbooks, and customer response libraries, to provide scalable, consistent privacy operational support
- Work with Privacy Legal and Privacy Engineering to fulfill user requests, build and deepen expertise on global privacy and data-protection requirements, and escalate novel or complex requests with appropriate context and documentation
- Rotate through the team's weekly runner model as the primary point of contact for incoming privacy requests, routing across intake channels and managing Jira run tickets
Who you are
Experience and skills the team lists as required:
The listing frames the Privacy Operations Program Manager at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- 5+ years of demonstrated privacy program management and a proven track record of operationalizing and scaling cross-functional organization-wide programs from the ground up
- Excellent collaboration, communication, and relationship-building skills, and the ability to convey complex ideas succinctly to all audiences
- Demonstrated experience with privacy legislation such as GDPR, CCPA, LGPD, and PIPEDA. Experience with US state legislation, HIPAA, and GLBA is a plus.
- Hands-on experience with privacy impact assessments (PIAs and DPIAs), data subject request workflows, records of processing activities (ROPA), or other core privacy program operations
- Ability to analyze complex problems to identify root causes and trends, and to document complex narratives in a simplified way that others can use
- Curious and self-motivated with a strong affinity for vision setting, strategic problem solving, and driving outcomes
- Experienced in juggling multiple projects in a fast-paced, high-growth environment, with tight timelines and shifting priorities
- A team player, willing to pitch in where needed
Preferred qualifications
Experience and skills the team lists as required:
- Experience in fast-paced, high-growth environments. Previous tech industry experience is a plus.
- Demonstrated experience using AI to accelerate day-to-day privacy operations work
- Experience with third-party risk management, RFP and DDQ response processes, or cross-border transfer assessments
- Privacy certification such as CIPP/E, CIPP/US, or CIPM is a plus