Bybit is hiring a Senior Custody Operations Manager in B2B Business Unit — Kuala Lumpur, Malaysia. The overview below is synthesized from the employer posting on job-boards.eu.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About Us
Company context from the listing:
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Day-to-day scope for the Senior Custody Operations Manager as described in the posting:
- Lead the strategic development and scaling of digital asset custody solutions
- Serve as the business owner of the custody product: from infrastructure choices to pricing models to market positioning
- Partner with third-party custodians, sub-custodians, banks, and wallet providers to design and maintain asset flows
- Collaborate with product and engineering teams to define feature needs (e.g., whitelisting, MPC, token support, settlement models)
- Define and implement client-facing workflows: onboarding, segregation, audit, and reporting- Support BD in pitching custody solutions to institutional clients, including co-developing commercial proposals
- Monitor evolving regulatory, technical, and compliance requirements related to digital asset custody- Oversee key custody metrics (e.g., AUC, transaction volume, SLAs) and drive reporting for internal and external stakeholders
Requirements
Experience and skills the team lists as required:
- Bachelor's degree in Math, Economics, Business, Engineering, Finance or a related field
- Prior experience in top-tier crypto or financial institutions, trading firms a plus
- Hands-on experience in crypto custody, blockchain operations, or digital asset servicing
- Strong understanding of wallet technologies, custody solutions, blockchain transaction mechanics, and settlement infrastructure
- Familiarity with both traditional finance custody controls and Web3-native custody innovations
- Fluent in English; Mandarin proficiency is a plus
- Highly organized, security-minded, self-motivated, and proactive—with a strong passion for crypto
Why Join Us
What the posting highlights about the offer:
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Build a standout application
For the Senior Custody Operations Manager at Bybit, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.