Chainalysis is hiring a Social Media Manager (Crypto) in Corporate Functions — New York Office. The overview below is synthesized from the employer posting on jobs.ashbyhq.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Chainalysis’ communications team crafts the voice of the world’s largest blockchain intelligence firm. Central to that effort is social media.
In this role, you’ll:
- Develop effective strategies for communicating on LinkedIn, X, and other platforms.
- Design new methods for evaluating our posts’ performance on social media, iterating on what’s working, and fixing what’s not.
- Write compelling social copy that translates complex blockchain topics for their target audience.
- React quickly to news, identifying where Chainalysis can engage in the conversation.
- Track performance across channels, distill what is resonating with each audience, and continuously refine our approach based on data.
- Grow the visibility of Chainalysis executives through thoughtful social storytelling.
- Maintain a high bar for editorial judgment, brand consistency, and accuracy in everything we publish.
We’re looking for candidates who have:
- 5+ years of experience managing social media for a B2B technology, media, financial services, cybersecurity, or adjacent brand.
- A deep understanding of blockchain, crypto, and associated technologies.
- Exceptional writing and editing skills, with a clear sense of how to adapt output across platforms.
- A track record of building social media strategies that increase engagement.
- Comfort using analytics to evaluate performance, develop experiments and guide decisions about messaging.
- A strong instinct for creating authentic voices that earns attention online.
Nice to have experience:
- Familiarity with blockchain analytics, financial crime, and regulatory subject matters.
- Experience working cross-functionally with writers, designers, subject matter experts, and senior stakeholders.
- Experience supporting executive profiles or expert spokespeople on social media.
- Familiarity with policy and/or crisis communications
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity.
About Chainalysis
Company context from the listing:
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know.
Build a standout application
For the Social Media Manager (Crypto) at Chainalysis, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.