Stripe is hiring a SDC Operations Manager, Financial Crimes (AML) in 3313 SDC - Financial Crimes — Bengaluru. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams.
What you’ll do
Day-to-day scope for the SDC Operations Manager, Financial Crimes (AML) as described in the posting:
Stripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth.
In this role, you will recruit, manage, and develop a group of Operations Associates that focus on Anti-Money Laundering (AML) investigations. This team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in financial crimes and mitigate risks.
Responsibilities
Day-to-day scope for the SDC Operations Manager, Financial Crimes (AML) as described in the posting:
- Recruit, manage, coach, and develop a team of in-office Financial Crimes Operations Associates
- Guide your team in completing AML investigations, reviews and identifying money laundering, terrorism financing, and/ or sanction risks
- Drive strong operational delivery and process improvement helping to mitigate financial crimes risk while balancing operational efficiency and user impact
- Build a great culture and ensure team members are happy, effective, and growing in their career
- Set clear goals and direction, and provide regular feedback on team members’ performance
- Be data-driven in your analysis of performance, and in your decision making
- Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Who you are
Experience and skills the team lists as required:
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Minimum requirements
- At least 8+ years of direct people management experience
- Experience with payments, risk, compliance, and/or financial services industry operations
- Expertise in AML regulations and best practices
- Excellent written and verbal communication skills in English
- An ability to partner effectively with internal globally distributed stakeholders
- Strong operational background including new process launches and service delivery
- Passion for process improvement and innovation
Preferred Qualifications
Experience and skills the team lists as required:
- Knowledge of financial crime regulatory frameworks, inclusive of BSA Patriot Act, OFAC, and EU Anti-Money Laundering Directives
Familiarity with the financial crime technology stack (including watchlist management systems, case management tooling, transaction monitoring and screening)
Experience in building and scaling new teams from zero
Experience operating in a high growth technology company