Stripe is hiring a Implementation Consultant in 1142 APAC Delivery — Tokyo. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
In this role, you'd be joining the Professional Services team. Our team's mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently.
As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users.
What you'll do
Day-to-day scope for the Implementation Consultant as described in the posting:
As an Implementation Consultant, you'll manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You'll proactively develop and manage integration architecture, change management strategy, and timelines.
Responsibilities
Day-to-day scope for the Implementation Consultant as described in the posting:
- Own the full onboarding cycle for mid-market and enterprise companies from contract signing through launch
- Develop, manage, and implement a customer's integration architecture, change management strategy, and timeline
- Partner with other Sales and Technical Services teams to improve the overall Stripe user journey
- Engage with Product and Engineering teams to help drive product strategy for large users
- Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations
Who you are
Experience and skills the team lists as required:
The listing frames the Implementation Consultant at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- 8+ years of experience working with strategic customers on technology solutions, with a track record of top performance
- Ability to understand complex business requirements and craft tailored solutions
- Quick learner with the ability to explain technical concepts to Stripe's largest customers
- Proven project management skills and strong critical thinking abilities
- Superior verbal and written communication skills
Preferred qualifications
Experience and skills the team lists as required:
- Prior experience at a growth-stage internet and software company
- Experience in the payments industry
- Knowledge of APIs
- Knowledge of SQL
Build a standout application
For the Implementation Consultant at Stripe, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.