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Head of Communications, APAC

Stripe
SingaporePosted 171 days ago
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Stripe is hiring a Head of Communications, APAC in 2413 Communications — Singapore. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

Who we are

About Stripe

Company context from the listing:

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments online and in person, embed financial services, power custom revenue models, and build a more profitable business.

About the team

Company context from the listing:

The Communications team builds and protects Stripe’s reputation and influence across the world. We’re looking for a highly entrepreneurial and creative professional to lead our regional communications as we grow our business across the Asia-Pacific region.

What you’ll do

Day-to-day scope for the Head of Communications, APAC as described in the posting:

The ideal candidate is both strategic and hands-on. They’re an exceptional strategist, with a proven ability to synthesize a wide range of inputs and perspectives into an effective game plan.

Responsibilities

Day-to-day scope for the Head of Communications, APAC as described in the posting:

  • Define and own our communications strategy for the APAC region, including our Singapore headquarters and Southeast Asia and India, building the right approach to support the growth of our users and of Stripe’s business in the region.
  • Develop and execute creative, high-engagement communications initiatives. Use a first-principles approach to build creative campaigns that strengthen our reputation in the region and advance economic growth.
  • Work closely with Stripe users and partners to infuse their voices into campaigns, news announcements, and other activities.
  • Develop and maintain relationships with Stripe users, influencers, reporters, and opinion formers.
  • Manage our team of APAC country comms leads, including our leads for Australia and New Zealand, Japan, and Greater China.

Who you are

Experience and skills the team lists as required:

Minimum requirements

Experience and skills the team lists as required:

  • 12+ years of relevant working experience in communications.
  • Stellar writing ability.
  • Deep knowledge of the APAC region (preferably including experience working across Southeast Asia and/or India).
  • An excellent people manager and coach.
  • Strong corporate communications experience, including issues management.

You should include these in your application

  • Resume or LinkedIn profile.
  • Writing samples are always welcome.
  • Any information you think would be most useful for us in understanding your background and accomplishments.

Location

:

Singapore (currently residing, or willing to relocate). Sydney may be considered for a candidate with an extraordinary skill set.

This role requires regular in-office presence to foster collaboration, connection, and team impact.

Build a standout application

For the Head of Communications, APAC at Stripe, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.

Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.

In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.