Jane Street is hiring a IT Operations Engineer in IT and Systems Engineering — London, England, United Kingdom. The overview below is synthesized from the employer posting on janestreet.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About the Position
Company context from the listing:
If you are imagining a daily routine that involves making copies and watching as someone turns a computer off and back on, think again: this is not your typical IT internship. Our goal is to give you a real sense of what it's like to work at Jane Street full time while also providing a truly unparalleled educational experience.
We will train you as if you're joining our full-time team of IT Operations Engineers who are responsible for the support, configuration and operation of multiple systems across all of our technology stacks, including desktop engineering, network and various application platforms. You will help in a hands-on capacity as we make improvements to our office environment.
Our IT interns are friendly and collaborative problem-solvers who enjoy helping people. They are able to troubleshoot in real time and engage with our end users, and are comfortable asking questions and admitting to mistakes.
Learn more about Jane Street’s internship program here.
About You
Company context from the listing:
If you've never thought about a career in finance, you're in good company. Many of us were in the same position before working here.
- Knowledgeable of computer hardware components and how they interact with each other
- Familiar with the Windows operating system
- Interested in learning about networking, programming or system administration
- Eager to help people and solve problems; able to communicate clearly and respectfully
- A reliable team player with a "no job too small" attitude
- Comfortable working in a fast-paced environment
- Humble and unafraid to ask questions and admit mistakes
- Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels
- Able to develop and maintain technical documentation
- Some familiarity (either personal, academic, or professional) with a scripting language, such as PowerShell or Bash, is a plus
- Fluent in English
Build a standout application
For the IT Operations Engineer at Jane Street, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.