Coinbase is hiring a Senior Analytics Engineer, GFCO Analytics in Customer Experience — Remote - USA. The overview below is synthesized from the employer posting on coinbase.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom.
We're hiring a Senior Analytics Engineer to join the GFCO Analytics Engineering team and build the data foundations that power customer experience and compliance operations at Coinbase. You'll own end-to-end data pipelines, develop trusted metrics, and enable CX stakeholders to make faster, better decisions with clean, reliable data.
What you'll do
Day-to-day scope for the Senior Analytics Engineer, GFCO Analytics as described in the posting:
- Own the design, build, and maintenance of data models and pipelines that support CX operations, compliance reporting, and customer insights, ensuring data is accurate, timely, and well-documented.
- Partner with CX Operations, Compliance, and Product teams to translate business needs into data requirements and deliver self-serve analytics solutions that reduce manual effort.
- Build and maintain dashboards, metrics, and reporting tools that give CX leaders visibility into performance, customer trends, and compliance health.
- Drive data quality and governance within the CX data domain by implementing testing, monitoring, and documentation standards that ensure stakeholder trust in the data.
- Identify opportunities to automate recurring data workflows and reporting processes, shifting the team from reactive requests toward scalable, self-serve solutions.
- Collaborate with broader Data Engineering and Analytics teams to align on best practices, share learnings, and contribute to Coinbase's overall data infrastructure.
Required Skills and Experience:
- 5+ years of experience in analytics engineering or data engineering, with hands-on ownership of production data pipelines and dimensional data models (star/snowflake schemas) in dbt and Snowflake or similar.
- Proficiency in SQL and Python for data transformation, pipeline orchestration (Airflow or similar), and building trusted, version-controlled data products.
- Demonstrated success building dashboards and self-serve analytics solutions in BI tools (Looker, Tableau, or similar) that reduced stakeholder dependency on ad-hoc requests.
- Experience partnering with operations, customer experience, or compliance teams to define metrics, SLAs, and reporting frameworks tied to measurable business outcomes.
- Familiarity with compliance or regulatory data domains (AML, transaction monitoring, case handling) in financial services or fintech.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
Annual base salary range (excluding equity and bonus):
$180,370—$212,200 USD
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
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- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology?Click here to download a free compatible screen reader and view thetutorial.
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