Coinbase is hiring a Machine Learning Engineer in Machine Learning — Remote - India. The overview below is synthesized from the employer posting on coinbase.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom.
The CX Intelligence team is part of Coinbase’s Enterprise Applications and Architecture org and builds the customer-facing and internal CX experiences that connect the Help Center, chatbots (CBCB), and agent workflows. The team owns the multi-agent platform that powers Coinbase chat, Help Center, and agent tooling, partnering closely with Conversation Design, CX, and engineering teams to deliver secure, compliant, and scalable AI-powered support.
We are hiring an IC4 Machine Learning Engineer to help evolve our conversational ecosystem by building a seamless hybrid vendor-internal chatbot experience. You will contribute to the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants.
What you'll do
Day-to-day scope for the Machine Learning Engineer as described in the posting:
- Build and improve the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment.
- Develop production-grade Python services that bridge advanced AI and ML capabilities with reliable customer-facing products.
- Drive well-scoped ML projects from design through delivery, balancing technical trade-offs and collaborating across teams.
- Contribute to system design, coding standards, and AI/ML development best practices across the team.
- Partner with engineers and cross-functional stakeholders to build secure, scalable, and high-performing AI-enabled experiences.
- Participate in design reviews and help ensure features meet Coinbase standards for security, compliance, and performance.
Required Skills and Experience
Experience and skills the team lists as required:
- 2+ years of professional experience in machine learning and software engineering, with experience shipping production-grade ML services.
- Hands-on experience building with modern AI architectures such as LLMs and deep learning, and familiarity with tools such as LangGraph, LangSmith, Google ADK, Vertex AI, or AWS Bedrock.
- Strong proficiency in Python and the ability to write clean, maintainable, well-tested production code.
- Working knowledge in at least one domain such as NLP, information retrieval, computer vision, or statistical modeling.
- Ability to write technical design documents and communicate ML system designs clearly to cross-functional stakeholders.
- Uses generative AI responsibly, applying human oversight to deliver business-ready outputs and measurable improvements in efficiency, cost, and quality.
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
Annual base salary range (excluding equity and bonus):
₹4,408,400—₹4,408,400 INR
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
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