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Binance Accelerator Program - AI Supportability Engineer

Binance
AsiaPosted 65 days ago
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Binance is hiring a Binance Accelerator Program - AI Supportability Engineer in Engineering — Asia. The overview below is synthesized from the employer posting on jobs.lever.co: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features.

About Binance Accelerator Program

Company context from the listing:

Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem.

Who may apply

Current university students and recent graduates.

  • Terms of employment / engagement shall be subject to contract and local applicable laws

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Binance is trusted by more than 320 million people in 100+ countries for its industry-leading security, transparency, trading engine speed, protections for investors, and unmatched portfolio of digital asset products and offerings from trading and finance to education, research, social good, payments, institutional services, and Web3 features.

About Binance Accelerator Program

Company context from the listing:

Binance Accelerator Program (BAP) is a 3-6 month internship program designed for Early Career talent to have firsthand experience in the rapidly expanding digital assets space. You will be given the opportunity to develop your skills at Binance and understand what it’s like to work at the world's leading blockchain ecosystem.

Who may apply

Current university students and recent graduates.

  • Terms of employment / engagement shall be subject to contract and local applicable laws

Responsibilities

Day-to-day scope for the Binance Accelerator Program - AI Supportability Engineer as described in the posting:

  • Set up dashboards/alerts; script repetitive ticket steps.
  • Participate in RCAs; log user pain points weekly; propose product fixes.
  • Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
  • Optimize a small workflow in incident management tooling.

Must-have

  • CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
  • Write actionable runbooks.
  • Improve user experience from support data.
  • Basic understanding of agents and skills.

Nice-to-have

  • K8s, CI/CD, Terraform. MLOps project experience. Built a simple LLM agent or defined skills (LangChain, function calling). TSM tool experience.

Why Binance

  • Shape the future with the world’s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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