BitGo is hiring a Solutions Engineer in Sales Solutions — New York, United States. The overview below is synthesized from the employer posting on job-boards.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space.
This role will require being full-time onsite at our New York office to support collaborative team dynamics and innovative problem-solving.
Our Solutions Engineering department works closely with prospective customers and current customers providing workshops and training in BitGo's products and services and guiding them through the technical journey from the sales process to onboarding. We are seeking a proven professional based in New York who will nurture relationships with our clients.
Responsibilities
Day-to-day scope for the Solutions Engineer as described in the posting:
- Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
- Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
- Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features.
- Act as a client advocate, providing valuable feedback to internal teams.
- Clearly communicate client requirements to the Sales Team for their sales calls.
- Possess strong technical skills to explain APIs and create compelling technical demos.
Skills & Experience
Experience and skills the team lists as required:
The listing frames the Solutions Engineer at BitGo as a hands-on product role. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Professional Experience
- Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related accreditation.
- 5-8+ years in a client-facing technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar).
- 5+ years deep knowledge in blockchain, cryptocurrencies, financial services, banking, payments, and/or trading.
- Prior experience in both pre-sales and/or post-sales capacities.
- Proven ability to lead and manage client engagements and projects.
- Experience collaborating with Subject Matter Experts (SMEs) on RFIs, RFPs, and technical proposals.
Technical Skills
Experience and skills the team lists as required:
- Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, and SDKs.
- Development experience with Javascript, Typescript, Python, and other web-based technologies/stacks.
Professional Skills
Experience and skills the team lists as required:
- Exceptional professionalism – highly regarded by clients and colleagues.
- Clear and effective verbal and written communication and comprehension.
- Strong ability to self-manage and exercise professional judgment.
Language Skills
Experience and skills the team lists as required:
- Must be proficient in English, written and spoken
Why Join BitGo?
What the posting highlights about the offer:
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication.
Here are some of the benefits of working at BitGo:
- Competitive salary
- Great colleagues and inspiring startup environment
- Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.