DV Trading is hiring a Trade Support Engineer (New York) in Technology — New York. The overview below is synthesized from the employer posting on job-boards.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About Us
Company context from the listing:
Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users.
Overview
Company context from the listing:
In this role, you will work directly with our Development, Trading, and IT organizations to ensure that trading operations are optimized and healthy. You will work on continuously improving our ability to identify and resolve issues related to trading as well as provide world-class support to traders.
Job Responsibilities:
- Monitoring and managing trading platforms across multiple markets
- Monitoring and supporting Linux environments
- Working in the trading industry with focus on supporting traders and trading infrastructure
- Collaborating with technical and non-technical people to help drive business initiatives
- Identifying and solving problems that most cannot
- Working with trade teams assisting with on-boarding new opportunities
- With automation and process improvement
Requirements
Experience and skills the team lists as required:
- Experience in a trade support role
- Strong knowledge of Linux operating system
- Knowledge of TCP/IP and Multicast
- Intermediate Bash and core Python ability. Prior large Python projects preferred but not required
- Able to trace order event streams using logs and packet captures
- Ability to operate in a fast-paced, entrepreneurial environment
Benefits
What the posting highlights about the offer:
- Discretionary bonus eligibility
- Medical, dental, and vision insurance
- HSA, FSA, and Dependent Care Options
- Employer Paid Group Term Life and AD&D insurance
- Voluntary LTD, Life & AD&D insurance
- Flexible Vacation policy
- Retirement plan with employer match
Annual compensation range $150,000 - $200,000 base + discretionary bonus opportunity
DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV’s posted positions.
The range below reflects the expected base salary for this position. It represents a good-faith estimate of the base pay we anticipate offering, with actual compensation determined by your experience, education, skills, and performance throughout the interview process.
Base Salary Range
$150,000—$200,000 USD
Build a standout application
For the Trade Support Engineer (New York) at DV Trading, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.