Jane Street is hiring a Facilities Operations Engineer in Real Estate Engineering — Hong Kong, Hong Kong. The overview below is synthesized from the employer posting on janestreet.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About the Position
Company context from the listing:
The listing frames the Facilities Operations Engineer at Jane Street as a hands-on product role. This includes work on our trading floors, amenity spaces and food service areas which are all supported by dedicated mechanical, electrical and IT equipment.
Our team is collaborative in nature, spanning many internal departments and external vendors, contractors, consultants and operations teams. Your work will involve managing projects that cover all aspects of our physical infrastructure, along with our relationships with each of these stakeholders, in order to provide 24/7 critical infrastructure.
The listing frames the Facilities Operations Engineer at Jane Street as a hands-on product role. You should also have experience with managing facilities maintenance service level agreements (SLAs) to ensure the scope meets industry standards and service-level agreements (SLAs).
You are encouraged to apply, regardless of your specific discipline, if you have a proven ability to deliver excellence no matter the task, have solid technical experience and can make well-reasoned engineering decisions as they relate to operational risk.
About You
Company context from the listing:
- Have 5+ years of experience working on the maintenance and operation team of mission-critical data centres, trading floors or similar 24/7 environments
- Familiar with MEP disciplines including plant infrastructure, CRACs, UPSs, office HVAC, generators, fire prevention and building management systems
- Have strong computer skills; comfortable working with technical people in an IT-centric environment and learning new software and control systems
- Comfortable working with a wide range of colleagues, including non-engineers, across several business areas
- Excellent written and spoken communicator; able to describe detailed problems with brevity and accuracy
- Able to solve small problems in the field without a tradesperson
- Willing to be part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies
- Creative, collaborative and enthusiastic team player who is eager to learn and take initiative
- Able to prioritise tasks effectively and stay organised; can balance assigned work required for our constantly evolving environments
- Fluent in English; proficiency in Cantonese and Mandarin is a plus
If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.
Build a standout application
For the Facilities Operations Engineer at Jane Street, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.