About the Company
Founded 20 years ago and headquartered in Chicago, the DV>DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.
The Opportunity & Scope
DV Trading is looking for a tech-savvy individual who is interested in learning about IT operations. In this role, you'll assist our team in delivering excellent support to end-users. This internship will provide opportunities to learn about IT operations, troubleshoot technical issues, and enhance communication and problem -solving skills.
Key Responsibilities
- Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
- Assist with troubleshooting hardware, managing desk setups, and handling application issues
- Resolve basic technical problems or escalate them to senior staff as needed
- Help maintain records of IT support activities and contribute to our knowledge base
- Assist in IT asset management, including inventory tracking
- Provide friendly and professional support to end-users
Qualifications & Requirements
- Expected to graduate by Summer 2028
- A keen interest in technology and IT systems
- Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software
- Strong communication skills and a customer-service mindset
- Willingness to learn and collaborate with a team
Compensation Range: $40.00 per hour
DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV's posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV.
About DV Trading
DV Trading, founded in 2006 in Chicago as DV Group, is a proprietary trading firm active in commodities, equities and crypto via DV Chain, its institutional crypto desk providing liquidity and OTC services. With 400+ employees across Chicago, New York and London, DV combines market making, systematic strategies and venture via DV Crypto. Candidates need strong quantitative reasoning, risk discipline and interest in 24/7 crypto markets. DV Chain and DV Trading deploy proprietary quantitative algorithms and automated market making infrastructure to supply 24/7 liquidity across digital asset markets. DV Trading brings quantitative risk management and deep liquidity provisioning across spot markets, futures exchanges, and decentralized finance protocols.