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Technical Operations Engineer

South San Francisco, CA$137k – $205.6k/yrPosted today

About Stripe

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Key Responsibilities

  • Become a domain expert in Connect and Risk and Compliance areas of Connect.
  • Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes.
  • Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations.
  • Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe.
  • Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether.
  • Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.

Candidate Profile & Mindset

Minimum requirements

Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.

Must also have 2 years of experience in each of the following

  • Developer tools including git;
  • Scripting and automation skills including Ruby and Python;
  • Writing tooling and automation, including testing and idempotency;
  • Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
  • Incident response, on-call rotations, runbooks, and postmortem processes; and
  • Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.

Salary: $137,000.00 - $205,600.00 /yr.

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

100% Telecommuting permitted.

Multiple Positions Available.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA75

About Stripe

Stripe, founded in 2010 by Patrick and John Collison in South San Francisco and Dublin, builds financial infrastructure for the internet. Its APIs let millions of businesses accept payments, manage subscriptions, prevent fraud with Radar, and move money with Connect and Treasury. Valued at $65B+ after its 2024 rounds and processing over $1T annually, Stripe is the default for marketplaces, SaaS and AI startups. In Web3, Stripe's crypto on-ramps and USDC payouts bridge traditional checkout with on-chain treasury. Teams emphasize written clarity, rigorous productcraft and owning money movement that must work every time. In addition to global payments infrastructure, Stripe invests heavily in crypto developer tools, USDC stablecoin settlement rails, and automated merchant payouts.