Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking and OTC services, with products built for both individual investors and institutional clients.
We're looking for a React Native Engineer to join our Business Services organisation, contributing to Support Center, a cross-functional team responsible for support-related experiences across Kraken's products. The team builds and maintains the ways clients access help, including in-product support, chat, content and voice-based functionality across web and mobile applications.
Rather than owning one standalone product, Support Center contributes across multiple Kraken teams. You'll work with Product, Design and Engineering stakeholders to understand their requirements, align on the right solution and deliver high-quality mobile functionality that meets each product's performance, architecture and UX standards.
The Opportunity & Scope
- Develop and maintain high-quality mobile experiences using React Native and TypeScript across multiple Kraken products
- Own initiatives end to end, from clarifying requirements and aligning stakeholders through implementation, release and post-launch iteration
- Build support-related functionality such as in-product messaging, chat experiences, content, banners, modals and voice-call capabilities
- Adapt your approach to the needs of each product, whether the priority is performance, design precision, reliability or maintainability
- Work across Product, Design, mobile, web and backend teams to bring the right people together, resolve ambiguity and drive initiatives forward
- Write clean, well-tested code and participate actively in technical design discussions, code reviews and mobile release processes
- Contribute to real-time experiences using APIs and WebSockets, including Kraken-built alternatives to third-party support tooling
- Help improve shared architecture, components and development practices across Support Center's web and mobile contributions
Candidate Profile & Mindset
- 5+ years of software development experience, including hands-on experience building and shipping mobile applications with React Native
- Strong working knowledge of JavaScript and TypeScript, together with experience using React and modern frontend development practices
- Demonstrated ability to own projects or mobile releases from initial requirements through production delivery
- Excellent organisation skills, with a structured approach to managing priorities, dependencies and cross-functional stakeholders
- Strong written and verbal communication skills in English, with the ability to clarify ambiguous problems and build alignment
- A collaborative, low-ego mindset and the flexibility to contribute effectively within products and codebases owned by other teams
- Experience working with APIs, frontend testing, mobile performance and modern build and deployment pipelines
- Sound technical judgement and attention to detail, with a consistent focus on quality, reliability and getting work completed
Preferred / Nice-to-Have Qualifications
- Experience with native iOS or Android development using Swift or Kotlin
- Familiarity with Node.js or experience contributing beyond the frontend into backend systems
- Experience building real-time functionality using WebSockets, live messaging or asynchronous architectures
- Familiarity with customer-support platforms or customer-experience tooling and APIs
- Experience owning iOS and Android build, deployment and release processes
- Working knowledge of Rust, Go or C++
- Experience working across multiple products or teams within a large technology organisation
- Previous experience in crypto, fintech, consumer finance or another highly regulated product environment
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Our commitment
We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
Stay connected
About Kraken
Kraken, founded in 2011 by Jesse Powell in San Francisco, is one of the oldest regulated crypto exchanges, serving 10M+ clients and 200+ countries with spot, margin, futures and staking, plus a UK FCA-registered and US FinCEN-registered footprint. Privately held, it emphasizes security, proof-of-reserves and 24/7 client support. Kraken also built Kraken Wallet and is expanding in Europe and the Middle East. The culture values crypto conviction, customer focus and operational rigor. Kraken is one of the world's longest-standing and most secure digital asset exchanges, offering deep spot and futures liquidity, staking rewards, and institutional prime services. Kraken maintains rigorous security standards with 24/7 client support, multi-sig cold storage protection, and transparent proof-of-reserves auditing.