Stripe is hiring a Technical Program Manager, Service Infrastructure in 8910 Technical Program Management — Seattle, San Francisco, Remote in the US. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction.
What you'll do
Day-to-day scope for the Technical Program Manager, Service Infrastructure as described in the posting:
As a Technical Program Manager in Infrastructure, you'll drive programs that span multiple Stripe engineering organizations with a focus on improving the internal platforms that power all of our products. In partnership with engineering and product management leaders, you're responsible for planning, comms, and steering execution of large-scale technical programs that solve complex problems and enable product engineering teams across Stripe.
Responsibilities
Day-to-day scope for the Technical Program Manager, Service Infrastructure as described in the posting:
- Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains.
- Define and produce high-quality written proposals, communications, and documentation.
- Help define the frameworks, async platforms, and tooling used to write and operate all Stripe products.
- Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large migration programs to conclusion.
- Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs.
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria.
- Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed.
- Help influence peers and stakeholders and build consensus while dealing with ambiguity.
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
- Create widely circulated plans, driving consistency, clarity, and building alignment across teams.
- Operationalize and execute critical cross-functional programs spanning Stripe engineering organizations.
Who you are
Experience and skills the team lists as required:
The listing frames the Technical Program Manager, Service Infrastructure at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- 7+ years of software engineering, systems engineering, or technical program management experience.
- Experience with developer products or open-source projects.
- Experience in distributed systems, software libraries and frameworks, and service-oriented architectures.
- Excellent problem-solving skills. You digest complex information, distill it, and make recommendations and proposals.
- You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership.
- You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization.
- You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices.
- Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
Preferred qualifications
Experience and skills the team lists as required:
- You're comfortable working in a fast-changing environment as the AI tool chain continues to evolve.
- Experience in core infrastructure such as database, cloud compute, networking, and services.
- You're flexible in your approach to technical program management and adapt to what your customers need.
- Background in technical program management, specifically working in software infrastructure
- You're comfortable working with geographically distributed teams.
- You're empathetic to customer needs but visionary enough to not just deliver a faster horse.
- You're excited about collaborating with teammates across Stripe's organization.