Tools for Humanity is hiring a Staff Infrastructure Engineer in Engineering — San Francisco. The overview below is synthesized from the employer posting on jobs.ashbyhq.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About the Company
Company context from the listing:
Tools for Humanity (TFH) designs and builds technology behind World. World is building a real human network designed to accelerate people in the age of AI.
World is already running at a global scale. More than 17 million people across 160 countries have verified with World ID, and more new Orb verifications take place each week.
Founded in 2019, TFH has more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab.
TFH and World have been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. ⇧JOBLINK:https://www.nytimes.com/2025/05/03/technology/w
About the Team
Company context from the listing:
Our Infrastructure team is a collaborative group of experienced engineers dedicated to supporting the World project's mission. With diverse backgrounds from across the technology landscape, we work together to solve complex challenges and provide a stable foundation for the entire organization.
About the Opportunity
Company context from the listing:
The listing frames the Staff Infrastructure Engineer at Tools for Humanity as a hands-on product role. This is a meaningful role where you will contribute significantly to the technical direction and best practices for our infrastructure in the region. Your work will involve a thoughtful blend of responsibilities, from hands-on systems administration to building reliable automation and contributing to our Site Reliability Engineering (SRE) practice. There is never a dull day; your contributions wil
About You
Company context from the listing:
With at least 10 years of experience, you are a senior infrastructure engineer who enjoys both teaching and learning from your peers.
- You have a strong foundation in systems engineering, including hands-on experience with Linux, networking, and cloud environments like AWS or GCP.
- You enjoy building tools and automation that make work easier and more reliable for everyone, with experience in infrastructure-as-code tools like Terraform.
- You are a proactive and thoughtful problem-solver, taking the initiative to see challenges through to resolution.
- You are a kind and clear communicator, able to work effectively with a distributed team and patiently support colleagues with different technical backgrounds.
- You are motivated by the opportunity to contribute your expertise to a project with a broad and positive mission.
- Your background includes experience working on large-scale, distributed systems.
By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR.
Pay transparency statement (for CA and NY based roles):
The reasonably estimated salary for this role at TFH ranges from $276,500 - $300,000, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.
Build a standout application
For the Staff Infrastructure Engineer at Tools for Humanity, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.