StraitsX is hiring a Compliance Manager in STX - Compliance — Singapore. The overview below is synthesized from the employer posting on job-boards.eu.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About The Role
Day-to-day scope for the Compliance Manager as described in the posting:
The listing frames the Compliance Manager at StraitsX as a hands-on product role. In this role, you will manage a team of CDD analysts—overseeing their workload, coaching, and skill development—and serve as the critical quality gate before cases reach the Head of Compliance and the Due Diligence Committee (DDC).
Beyond onboarding, you will own periodic reviews and ongoing monitoring, author the onboarding playbook utilized by the Operations team, and ensure the division of responsibilities between Compliance and Ops remains clearly defined. You will also spearhead projects related to due diligence tooling and vendor governance.
What You Will Do
- Lead and manage the CDD Analyst team, overseeing workload distribution, coaching, and continuous professional development.
- Serve as the final quality gate for high-risk onboarding cases (corporate customers, individuals, and card programs) before they are escalated to the Head of Compliance for decisioning.
- Prepare comprehensive case details for the Due Diligence Committee (DDC) and attend meetings to walk through case specifics alongside the Head of Compliance.
- Develop, author, and maintain the onboarding playbook used by the Onboarding and Account Operations teams.
- Oversee end-to-end periodic reviews and ongoing monitoring workflows.
- Ensure a clear, practical, and effective division of responsibilities between the Compliance team and Operations.
- Manage due diligence tooling and vendor governance (e.g., name-screening configurations), working closely with Product to ensure tools and features are deployed responsibly.
- Drive cross-functional projects focused on continuously improving due diligence processes, policies, and system capabilities.
What We Are Looking For
- 5–8 years of AML/CDD/KYC experience within banking, payments, FinTech, or another regulated financial services environment.
- At least 1–2 years of direct experience managing or leading a team.
- Comfort making sound judgment calls in ambiguous or "gray" areas, effectively balancing regulatory intent with business realities.
- Exceptional written communication skills, with the ability to draft detailed case packs that hold up to rigorous committee and regulatory scrutiny.
- Bachelor's degree or equivalent professional experience.
- Active CAMS (or equivalent) certification.
- Experience with card-issuing or card program due diligence.
- Prior exposure to digital assets, stablecoins, or cross-border payments.
Build a standout application
For the Compliance Manager at StraitsX, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.