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Background Investigator

CertiK
Europe / RemotePosted 699 days ago
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CertiK is hiring a Background Investigator in Product — Europe / Remote. The overview below is synthesized from the employer posting on jobs.lever.co: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

About the Company

Company context from the listing:

Founded in 2018 by professors of Yale University and Columbia University, CertiK is a pioneer in blockchain security, utilizing best-in-class AI technology to secure and monitor blockchain protocols and smart contracts. CertiK’s mission is to secure the cyber world.

About the Role

Day-to-day scope for the Background Investigator as described in the posting:

As a KYC Investigations Analyst, you will deliver CertiK's KYC badge product—the leading private identity verification service for Web3 project teams. You will conduct background interviews and investigations into project teams, diving deep to understand their transparency and risk levels.

About You

Company context from the listing:

You are a skilled investigator with experience in conducting behavioral interviews while providing excellent customer service. You excel at finding critical information and analyzing it thoroughly.

About the Company

Company context from the listing:

Founded in 2018 by professors of Yale University and Columbia University, CertiK is a pioneer in blockchain security, utilizing best-in-class AI technology to secure and monitor blockchain protocols and smart contracts. CertiK’s mission is to secure the cyber world.

About the Role

Day-to-day scope for the Background Investigator as described in the posting:

As a KYC Investigations Analyst, you will deliver CertiK's KYC badge product—the leading private identity verification service for Web3 project teams. You will conduct background interviews and investigations into project teams, diving deep to understand their transparency and risk levels.

About You

Company context from the listing:

You are a skilled investigator with experience in conducting behavioral interviews while providing excellent customer service. You excel at finding critical information and analyzing it thoroughly.

Responsibilities

Day-to-day scope for the Background Investigator as described in the posting:

  • Manage the delivery of CertiK’s KYC badge product
  • Conduct interviews with project team members to assess risks and identify discrepancies
  • Perform thorough investigations using open-source information with limited data
  • Provide excellent customer service to clients undergoing the KYC process
  • Communicate with teams about KYC badge status and requirements
  • Help customers submit identification documents and verify them through systems
  • Document your findings clearly to support each KYC badge decision
  • Evaluate project teams for quality and risk factors
  • Create content and thought leadership related to KYC and investigations in Web3

Requirements

Experience and skills the team lists as required:

  • 3+ years of experience in investigations, KYC or a related field
  • Proven experience conducting complex behavioral interviews
  • Fluent in English
  • Excellent verbal and written communication skills
  • Experience performing OSINT investigations
  • Familiar with Web3 social media platforms, especially X/Twitter
  • Understanding of KYC regulations, AML/CFT laws, and compliance standards
  • Highly organized and self-driven, able to work independently
  • Comfortable in a fast-paced startup environment
  • Able to manage multiple projects and prioritize tasks effectively
  • Passionate about crypto and eager to learn about new projects

Target annual salary for this role performed is $60,000 - $100,000. The exact compensation at which this job is filled will be determined by the skills and experience of qualified candidates.

CertiK accepts applications for this position on an ongoing basis.

CertiK is proud to offer medical, vision, and dental insurance, 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA (with high deductible plan), FSA, and other benefits to all full-time employees, along with flexible paid time off and holidays. CertiK also offers a variable commission program for business development sales roles.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

CertiK is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state o

CertiK will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

All CertiK employees are expected to actively support diversity on their teams, and in the Company.