The Opportunity & Scope
Robinhood is hiring a Customer Experience Associate, Core Services Resolutions Desk (Denver, CO; Westlake, TX) within Customer Care. This is a Web3 role with core focus on Web3, Blockchain, Crypto.
Key Responsibilities
- Execute core deliverables and milestones in line with Robinhood's strategic roadmap.
- Collaborate with cross-functional teams in product, engineering, operations, and growth.
- Demonstrate hands-on Web3/crypto subject matter expertise and strong problem-solving ownership.
- Maintain operational excellence and active communication across distributed team workflows.
About Robinhood
Robinhood is an active Web3 organization building decentralized products and technology. Applications are reviewed directly by the employer hiring team via the official application link.
About Robinhood
Robinhood, founded in 2013 by Vlad Tenev and Baiju Bhatt in Menlo Park, pioneered commission-free trading for 23M+ funded customers across equities, options, crypto and retirement. Public since 2021 (NASDAQ: HOOD), it expanded into crypto wallets, 24-hour trading and credit products. In Web3, Robinhood offers in-app crypto trading, self-custody wallet and learning rewards. The company values simple, trustworthy product design and responsible access to markets. Robinhood Crypto enables millions of retail investors to trade digital assets seamlessly with zero commission, self-custody wallet connectivity, and regulatory transparency. Robinhood Crypto continues expanding its digital asset ecosystem, introducing staking rewards, international trading availability, and robust wallet security.