Mesh is hiring a Solutions Architect in Customer Success — Europe - Remote. The overview below is synthesized from the employer posting on job-boards.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About Mesh
Company context from the listing:
At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce.
Overview
Company context from the listing:
The listing frames the Solutions Architect at Mesh as a hands-on product role. You'll be the technical expert on our APIs and SDKs, designing implementation strategies, mentoring customer eng teams, and building playbooks that help companies across fintech, iGaming, PSPs, and top exchanges ship faster. You'll work closely with Sales (who owns the commercial relationship) and partner with Solutions Engineers and Support.
What You'll Do
Day-to-day scope for the Solutions Architect as described in the posting:
- Serve as a trusted solutions consultant, driving fast, successful customer implementations and adoption
- Design and deliver post-sales solutions (analytics, processes, documentation, infrastructure) that accelerate time to value
- Optimize tools and data (Gong, Pylon, Kapa, Datadog, Amplitude, AI self-service) to improve workflows and customer experience
- Guide customer engineering teams on SDK and API best practices to reduce timelines and scale rollouts
- Triage and resolve technical issues across customers and internal teams to maintain momentum
- Create playbooks and implementation guides to speed onboarding and drive usage
- Partner cross-functionally and with executives, leading technical deep dives and platform optimization
- Stay current on crypto/fintech trends; travel occasionally (~1x/month)
Who You Are
Experience and skills the team lists as required:
- Bachelor's degree in Computer Science, Data, or equivalent hands-on experience
- 3+ years in solutions engineering, solutions architecture, technical project management, or support engineering—ideally leading implementations in a startup environment
- Strong communicator who builds trusted relationships with customers and cross-functional partners
- Proven hands-on experience designing, using, and troubleshooting APIs and integrations
- Comfortable managing multiple projects and priorities in a fast-paced environment
- Fluent in APIs, SDKs, and modern tooling (API management, reporting, AI/automation)
- Working knowledge of crypto and fintech, including blockchain technology, digital assets, regulatory considerations, and real-world use cases
- Experience on early-stage or founding teams strongly preferred
Why You’ll Love It Here
At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership.
In-Office Expectations
Employees based in our San Francisco, New York, and Bangalore hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs.
How We Care For Our Team
We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family.
We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work.
Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.