Stripe is hiring a Payments Performance Strategist (Greater China) in 1342 Payment Performance — Singapore. The overview below is synthesized from the employer posting on stripe.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Who we are
About Stripe
Company context from the listing:
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
About the team
Company context from the listing:
The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success.
What you’ll do
Day-to-day scope for the Payments Performance Strategist (Greater China) as described in the posting:
The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model with a focus on high value merchants in Greater China and South East Asia.
Responsibilities
Day-to-day scope for the Payments Performance Strategist (Greater China) as described in the posting:
- Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
- Serve as both an internal and merchant-facing expert on payment optimisation strategies.
- Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis.
- Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio.
- Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
- Provide feedback on our tools and playbooks to help continuously improve our self serve offerings
Who you are
Experience and skills the team lists as required:
The listing frames the Payments Performance Strategist (Greater China) at Stripe as a hands-on product role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Experience and skills the team lists as required:
- 8+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
- A proven ability to build collaborative working relationships with cross-functional teams.
- The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
- A proven ability to be a self-starter capable of driving business results without significant supervision.
- Experience presenting directly to merchants
- Excellent verbal and written communication skills.
- Strong data processing and analytical skills.
- Spoken and written proficiency in Mandarin as the position liaises closely with the Greater China team
- Occasional travel within region, including the focus markets, and corporate head office
Preferred qualifications
Experience and skills the team lists as required:
- Comprehensive knowledge of card network regulations, industry best practices for fraud management and local payment methods
- Experience with AI tools, SQL, dashboard building, modeling, or reporting
- Experience presenting data driven analyses to senior business leaders