IO Global is hiring a Operations Associate - Pogun in Bitcoin DeFI — Barcelona, Spain. The overview below is synthesized from the employer posting on apply.workable.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Pogun is building the credit rail for Bitcoin.
We’re looking for a highly organised, proactive generalist to work directly with the founder and help make sure everything actually gets done.
You’ll help manage priorities, projects, partnerships, travel, meetings and the business development pipeline. You’ll also experiment with AI tools, build agents and automate repetitive work so a small team can operate like a much larger one.
Key Responsibilities
Day-to-day scope for the Operations Associate - Pogun as described in the posting:
- Coordinate projects, priorities, deadlines and follow-ups.
- Track action items and ensure commitments are completed.
- Manage the CRM and support the investor, partner and customer pipeline.
- Prepare meeting materials, presentations, notes and documents.
- Coordinate scheduling, travel, conferences and logistics.
- Organise internal information, processes and documentation.
- Build AI agents and workflows using Claude, Claude CoWork, ChatGPT, Codex and similar tools.
- Identify repetitive work that can be automated or improved.
- Take ownership of urgent tasks and special projects as they arise.
- Strong organisation and attention to detail.
- Ownership and consistent follow-through.
- Clear written and verbal communication.
- Ability to prioritise and manage several projects at once.
- Resourcefulness and comfort working in ambiguity.
- Sound judgement, discretion and reliability.
- Curiosity and a willingness to learn quickly.
- A practical, problem-solving approach.
Specialist Skills:
- Strong working knowledge of modern AI tools.
- Ability to build or configure AI agents and automated workflows.
- Familiarity with CRM, project-management and productivity systems.
- Comfortable using tools such as Google Workspace, Notion, Linear, Slack and spreadsheets.
You might be a good fit if you are
- Exceptionally organised and reliable.
- Proactive, resourceful and comfortable taking ownership.
- Very comfortable with AI tools and eager to keep experimenting.
- A strong communicator in English.
- Interested in startups, finance, crypto or technology.
- Happy working across operations, sales and whatever needs doing that
- day.
Build a standout application
For the Operations Associate - Pogun at IO Global, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it. Add links to public work, keep formatting scannable, and close with a clear ask. Hiring managers skim — make impact obvious in the first half-page.
Career growth in Web3 rewards continuous learning. Follow protocol changelogs, practice with testnets, and contribute to open issues. Small, consistent contributions compound into credibility more than one-off credentials.