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IT Operations Team Lead

Braiins
BraiinsPosted 215 days ago
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Braiins is hiring a IT Operations Team Lead in Braiins Core — Braiins. The overview below is synthesized from the employer posting on jobs.ashbyhq.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

✨ What awaits you here

As an IT Operations Team Lead, you will take ownership of our internal technological environment. We are on a journey to make our internal IT as robust and secure as our core products, and we need a hands-on leader to help us get there.

🤝 Responsibilities

Day-to-day scope for the IT Operations Team Lead as described in the posting:

  • Lead, mentor, and grow a small team of IT specialists, fostering a culture of operational excellence, accountability, and a service-oriented mindset.
  • Actively participate in daily L1/L2 support and system administration while simultaneously driving the long-term professionalization and scalability of our internal environment.
  • Take ownership of internal security and maintenance of our SOC2 compliance, ensuring systems are hardened and access rights are regularly audited under "least privilege" principles.
  • Maintain and refine internal workflows for the entire IT lifecycle (onboarding/offboarding, hardware provisioning, access management).
  • Manage the physical and digital workplace infrastructure, overseeing office connectivity, conferencing technology, and the complete hardware fleet lifecycle.
  • Drive operational efficiency by identifying bottlenecks and implementing pragmatic automation where it makes sense.
  • Act as a bridge between internal IT and the Ops/Infra team to ensure technical and security standards remain aligned across the company.
  • Take an active role in hiring and onboarding new team members to maintain a high-performing IT team.

🔎 We are looking for someone with

  • Minimum 5 years of experience in IT infrastructure or system administration, with at least 2 years in a leadership or senior role.
  • Solid experience with Linux (our environment is primarily Linux-based).
  • A "Player-Coach" mindset, being comfortable leading a team while remaining technically hands-on and resolving daily support tickets.
  • Hands-on experience with administration of Google Workspace, Jira and GitLab.
  • Strong security and compliance awareness (ideally SOC2 or similar).
  • Solid understanding of IT operations, specifically asset management, identity management, hardware lifecycle, and office networking.
  • A process-oriented approach with a drive to document internal workflows and standardize procedures without unnecessary bureaucracy.
  • Service-oriented mindset with excellent communication skills in both Czech and English.
  • Strong organizational skills and the ability to prioritize tasks effectively in a small, fast-paced team.
  • Ability to transform manual tasks into automated workflows.

💪 Preferred Skills

Experience and skills the team lists as required:

  • Experience with scripting in Bash or Python for automation or API integrations.
  • Solid understanding of networking (securing and troubleshooting office Wi-Fi and VPNs).

🏖 What we offer to you

What the posting highlights about the offer:

  • Full-time position with flexible working hours.
  • Both possibilities to work as an Employee or Freelance.
  • Indefinite agreement.
  • For employees 5 weeks of vacation and 3 sick days.
  • Company events, and occasional brunches in the office.
  • Relaxing room, a shower, and a parking spot.
  • Modern offices in the center of Prague, Czech Republic — the heart of Europe.

🔥 We will love you even more if…

  • You are interested in cryptocurrencies or have active experience with them.
  • You are interested in the responsible and effective application of AI tools.