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Operations Specialist

Jane Street
New York, New York, United StatesPosted 232 days ago
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Jane Street is hiring a Operations Specialist in Operations — New York, New York, United States. The overview below is synthesized from the employer posting on janestreet.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

About the Position

Company context from the listing:

The listing frames the Operations Specialist at Jane Street as a hands-on product role. We sit at the heart of Jane Street’s trading, ensuring that assets, information, and ideas flow smoothly and efficiently both within the firm and between us and the outside world.

As our trading grows in scale and complexity, we have to continually rethink and improve the way we work. That’s where this role comes in.

To start, you'll be embedded within one of our Operations teams, learning the day-to-day work alongside your colleagues—running the processes, understanding the products, building real context for how things get done and why.

Over time, your focus will shift toward making that work better. That might mean redesigning how a reconciliation is done, removing handoffs between teams, imagining how tools and systems could work better, or applying AI where it helps.

As you build context and a track record, you'll be pulled into problems in other Operations teams as well, and the balance will tip toward the process-improvement side of the work. The best people in this role end up with a view of Operations that few others have.

We expect this role to evolve over time, and we're looking for someone who's energized by that and embraces it.

About You

Company context from the listing:

  • Have a bachelor's degree and 2+ years of experience in operations, engineering, analytics, consulting, or a related field
  • Notice inefficiencies and gaps in teams, tools, and processes, and take the initiative to improve them
  • Pragmatic about problem-solving and think carefully about which solution best fits your problem (e.g., spreadsheets, scripts, AI)
  • Comfortable digging into complex ideas and making them clear for others
  • Self-starter and able to set your own direction in ambiguous situations
  • Humble about what you know and don’t know, and not afraid to ask questions
  • Technical skills are a plus but not a requirement—we care more about how you think than what you can build

You don't need to match every line but if most of this resonates, we'd love to hear from you.

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.

Build a standout application

For the Operations Specialist at Jane Street, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.

Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.

In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it. Add links to public work, keep formatting scannable, and close with a clear ask. Hiring managers skim — make impact obvious in the first half-page.

Career growth in Web3 rewards continuous learning. Follow protocol changelogs, practice with testnets, and contribute to open issues. Small, consistent contributions compound into credibility more than one-off credentials.