Bybit is hiring a User Operations Manager in Marketing Ops — Abu Dhabi, UAE. The overview below is synthesized from the employer posting on job-boards.eu.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About Us
Company context from the listing:
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
Day-to-day scope for the User Operations Manager as described in the posting:
Own the product operations and content ecosystem of the in-app community. This role drives engagement, retention, and trading conversion through content distribution strategy, recommendation system optimization, and user growth initiatives.
Responsibilities
Day-to-day scope for the User Operations Manager as described in the posting:
- Own the growth of the in-app community by increasing active users, content participation and engagement.
- Develop content distribution strategies and define recommendation algorithm requirements to improve content discovery and engagement.
- Design and optimize user funnels to increase UGC participation, community interaction, and trading conversion
- Use analytics and A/B testing to continuously improve retention, engagement, and product performance.
- Partner with Growth, Marketing, Data, and Engineering teams to align community initiatives with broader platform goals.
Requirements
Experience and skills the team lists as required:
- 4+ years of experience in product operations, growth, or community product roles in internet or crypto platforms
- Strong understanding of content distribution, recommendation systems, and user engagement strategies
- Experience with platforms such as Binance Square or Bitget Plaza is a plus
- Hands-on experience with data analysis and A/B testing
- Strong communication and cross-team collaboration skills
- Fluent English; Chinese is a plus
Why Join Us
What the posting highlights about the offer:
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Build a standout application
For the User Operations Manager at Bybit, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.
Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.
In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it. Add links to public work, keep formatting scannable, and close with a clear ask. Hiring managers skim — make impact obvious in the first half-page.
Career growth in Web3 rewards continuous learning. Follow protocol changelogs, practice with testnets, and contribute to open issues. Small, consistent contributions compound into credibility more than one-off credentials.