Binance is hiring a Senior Creator Ecosystem Manager - Binance Square in Operations, Strategy & Project Management — Asia. The overview below is synthesized from the employer posting on jobs.lever.co: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products.
Binance Square aims to be the one-stop social platform for the latest trends in Web3 and crypto. With a vast selection of content from renowned crypto experts, avid enthusiasts, and trusted media sources, the platform serves as a bridge between content creators and their followers, customizing users’ feeds based on their respective engagement history.
Binance Square aims to be the one-stop social platform for the latest trends in Web3 and crypto. With a vast selection of content from renowned crypto experts, avid enthusiasts, and trusted media sources, the platform serves as a bridge between content creators and their followers, customizing users’ feeds based on their respective engagement history.
Job Description
Governance & Policy
- Design, maintain, and iterate on platform content policies and community guidelines.
- Define moderation standards for crypto-specific content risk: scams, market manipulation, misinformation, harmful financial advice.
- Drive policy enforcement frameworks — balancing automation with AI review.
Moderation Operations
- Oversee day-to-day moderation operations, including internal teams and outsourced vendors.
- Optimize moderation workflows and quality assurance processes.
- Partner with Product and Engineering to improve AI moderation tools, AI classifiers, and reporting systems.
Ecosystem Risk Management
- Monitor emerging threats and abuse patterns across the platform.
- Lead incident response for high-severity content violations and crisis scenarios.
- Develop escalation protocols and cross-team coordination mechanisms.
- Work with Legal, Compliance, and Policy teams to align governance with global regulatory requirements.
- Partner with Creator Ops to educate and communicate policy changes to the creator community.
- Represent Binance Square's governance philosophy to internal and external stakeholders.
Data & Reporting
- Define and track governance KPIs: moderation accuracy, turnaround time, user appeals, ecosystem health trends.
- Produce regular transparency reports and insights for leadership
Job Requirement
Experience and skills the team lists as required:
- 5–8+ years in trust & safety, content moderation, or platform governance at a major internet/social platform.
- Deep understanding of crypto, blockchain, and Web3 — able to identify crypto-native risks and bad actors.
- Experience managing moderation teams and vendor relationships at scale.
- Strong policy-writing and decision-making skills under ambiguity.
- Data-driven; comfortable with dashboards, SQL, and operational metrics.
- Fluent English (verbal & written); calm, decisive under pressure.
Why Binance
- Shape the future with the world’s leading blockchain ecosystem
- Collaborate with world-class talent in a user-centric global organization with a flat structure
- Tackle unique, fast-paced projects with autonomy in an innovative environment
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning
- Competitive salary and company benefits
- Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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