Tools for Humanity is hiring a Senior UX Designer, Industrial Design Team in Device — San Francisco. The overview below is synthesized from the employer posting on jobs.ashbyhq.com: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.
About the Company
Company context from the listing:
Tools for Humanity (TFH) designs and builds technology behind World. World is building a real human network designed to accelerate people in the age of AI.
World is already running at a global scale. More than 17 million people across 160 countries have verified with World ID, and more new Orb verifications take place each week.
Founded in 2019, TFH has more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab.
TFH and World have been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. ⇧JOBLINK:https://www.nytimes.com/2025/05/03/technology/w
About the Team
Company context from the listing:
The Device Team at Tools for Humanity is responsible for all aspects of driving the Supply Chain, Manufacturing, Logistics, Physical Security, Field Operational Compliance, and Technical Support of our world-class hardware devices reaching billions of people globally. We are a rapidly growing, highly cross-functional team that strategically partners with industrial design, optics, software, market operations, and finance teams to define product requirements and execute on development.
About the Role
Day-to-day scope for the Senior UX Designer, Industrial Design Team as described in the posting:
The listing frames the Senior UX Designer, Industrial Design Team at Tools for Humanity as a hands-on product role. This role spans the full journey of both the person being scanned and the device operator who facilitates verification across a global deployment environment. You will shape every touchpoint—physical, digital, audio, and environmental—and ensure a seamless, intuitive, and trustworthy experience.
As a senior member of the Design Lab, you will drive research, concept development, new product introduction, and ongoing support for millions of in-field devices. You will work closely with industrial design, hardware engineering, software, research, operations, and leadership to bring world-class experiences to life.
What You’ll Own
- End-to-End ExperienceDefine and evolve the complete experience for participants and operators across all contexts of use.Create unified experience principles and frameworks that scale across product lines, regions, and user profiles.
- Physical TouchpointsContent, cues, and instructional elements on:Out-of-box experience (OOBE)Device surfaces and enclosureDevice stands, accessories, and deployment environments
- Digital TouchpointsUX for all digital surfaces, including:On-device UIRemote displays and operator consolesMobile appsWeb flows
- Multi-Sensory CuesDesign and specify:Audio cues and sound designLighting cues and behaviorsHaptics or physical feedback
- Research & Insight DevelopmentPlan and conduct user research with participants, operators, and deployment partners.Translate insights into product requirements, prototypes, service flows, and design guidelines.
- New Product Introduction (NPI)Lead UX development from concept through launch for new hardware and software products.Partner with engineering and manufacturing teams to ensure intent is preserved through build stages.
- In-Field SustainingMonitor the performance of the end-to-end experience in real-world deployments.Drive iterative improvements to flows, instructions, cues, and physical artifacts based on data and field feedback.
What You’ll Bring
7+ years of UX, service design, or multi-modal experience design, ideally with hardware + software products.
- A strong portfolio demonstrating end-to-end systems thinking and multi-touchpoint experience design.
- Expertise in designing experiences that blend physical, digital, and sensory inputs.
- Hands-on prototyping skills (Figma, motion, audio, physical mockups).
- Ability to lead research, synthesize complex data, and drive alignment across cross-functional teams.
- Experience working closely with hardware engineering, ID, firmware, and product teams is a plus.
- Comfortable working in a fast-paced, iterative environment with high ambiguity.
Pay transparency statement (for CA and NY based roles):
The reasonably estimated salary for this role at TFH in San Francisco ranges from $221,000 - $260,000, plus a competitive long term incentive package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience.