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Head of Forward Deployed Engineering

Mesh
New York, NYPosted 22 days ago
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Mesh is hiring a Head of Forward Deployed Engineering in Engineering — New York, NY. The overview below is synthesized from the employer posting on job-boards.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

About Mesh

Company context from the listing:

At Mesh, our mission is to enable consumers to pay and be paid with any asset. Today, trillions of dollars in tokenized assets exist but remain largely unusable for everyday commerce.

Overview

Company context from the listing:

Mesh is looking for an exceptional leader to build and scale our Forward Deployed Engineering (FDE) organization — a new function at the company, starting with you. We have a strong preference for someone who resides in the New York City area or San Francisco.

Reporting to our CTO, you'll lead a team of senior engineers who embed directly with a small, capped set of our most strategic partners — exchanges, neobanks, and prediction markets that drive the lion's share of our volume. These partners aren't buying a static product off the shelf.

Our thesis is simple: FDE sits inside Engineering, not in a services org. An FDE ships code that lands in the account and when it generalizes in our core platform.

This role requires equal parts technical judgment, commercial acumen, and organizational leadership. You need to be technical enough to earn immediate credibility with a partner's top engineers, scope an integration live on a call, and call out a bad architectural decision — but your leverage comes from the team you build and the alignment you drive, not from the code you personally write.

What You'll Do

Day-to-day scope for the Head of Forward Deployed Engineering as described in the posting:

Build and scale the FDE organization

  • Define the operating model: engagement shape, deployment cadence, scoping standards, and hiring bar
  • Hire at least 2-3 senior and staff-level generalists this year placed close to the partner engineering team and timezone they support
  • Be open to running the first engagement(s) yourself to prove the playbook, then scale it through the team

Own delivery at our most strategic accounts

  • Be the person a partner's VP of Engineering or CTO calls — run integration reviews, hold commitments, and turn stalled technical conversations into signed plans
  • Assign named owners, not a rotating pool: one engineer or small pod per account, with a mapped executive sponsor
  • Own the qualification bar. FDE is justified when integration is the bottleneck, the account can absorb a dedicated engineer, speed decides the deal, or the pattern generalizes to the next ten partners
  • Set the boundary with Customer Success, who own the relationship, and Support, who own break-fix. CS flags what an account needs; you decide whether it's an FDE build, a platform ask, or neither
  • Measure partner growth, volume, and time-to-production — not tickets closed

Shape product and platform strategy

  • Turn the sharpest signal in the company — what partners need in production — into scoped, prioritized platform input
  • Enforce the productization ratchet: what's built either generalizes into our shared platform inside a defined window, or we stop re-investing in it. Guard against both failure modes — a silent per-customer fork, and a core roadmap hijacked by one-off asks
  • Build reference architectures, QA, and monitoring that catch failure modes inside the integration rather than in a support queue

Who You Are

Experience and skills the team lists as required:

Leadership and team building

  • 10+ years in technical roles, with 4+ years leading forward-deployed teams
  • Experience building a 0→1 organization or a new service line inside an existing company
  • A track record of attracting, developing, and retaining senior engineers in a competitive market, including personally closing candidates

Technical credibility

  • You came up as a strong backend or integrations engineer and can still read a codebase, whiteboard a system, debug a design, and review architecture alongside your team. You are not expected to be in the codebase day to day
  • Substantial experience with broker, exchange, or payments integration patterns and crypto rails. Our partners' engineers will spot someone learning the domain on the job in the first meeting
  • A history of embedding with customer engineering teams to deliver complex technical work in production

Commercial and strategic acumen

  • Strong executive presence — effective and composed in front of partner executives and our own leadership team, including when an integration is on fire
  • Client-facing instincts: you like being in front of partners, can read a room, and can separate the stated ask from the real constraint
  • Willingness to push back. You've declined bad requests from partners and internal stakeholders alike, and driven alignment across engineering, revenue, and product without escalating every disagreement
  • Experience defining engagement models, scoping, and pricing for technical delivery work

The annual base salary range for this role is $282,000 - $355,000, plus equity, in New York or San Francisco. The compensation range provided may span multiple career levels and will be narrowed during the interview process based on factors including a candidate's experience, skills, qualifications, and geographic location.

Why You’ll Love It Here

At Mesh, you're not stepping into a typical role—you're joining a rocket ship in mid-liftoff. You'll tackle complex, meaningful problems that actually move an industry forward, working alongside a sharp, motivated team that moves quickly, collaborates deeply, and expects everyone to operate with ownership.

In-Office Expectations

Employees based in our San Francisco, New York, and Bangalore hubs are expected to work from the office at least 40% of the time (approximately two days per week). This expectation may vary slightly depending on role, team, and business needs.

How We Care For Our Team

We believe great work happens when people feel valued and supported. That starts with competitive salary and equity that grows as you and the company grow, plus comprehensive health coverage for you and your family.

We're invested in your growth with a dedicated budget for courses, conferences, and certifications. Work from wherever you're most productive with our remote-friendly approach, and count on having the top-tier tools and equipment you need to do exceptional work.

Mesh Pay is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.