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Commercial Relationship Manager

StraitsX
SingaporePosted 44 days ago
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StraitsX is hiring a Commercial Relationship Manager in STX - Commercial — Singapore. The overview below is synthesized from the employer posting on job-boards.eu.greenhouse.io: factual requirements and scope are preserved, but prose is rewritten with editorial context. Verify details and apply via the employer link.

About the Role

Day-to-day scope for the Commercial Relationship Manager as described in the posting:

As a Sales Manager at StraitsX, you will be responsible for driving new revenue growth across ASEAN by identifying, engaging, and closing high-value business opportunities. This is a highly commercial, hunter-focused role suited for individuals who thrive on building pipeline from scratch, navigating complex sales cycles, and consistently exceeding targets.

Reporting directly to the Director, you will take ownership of the entire sales process—from prospecting and qualification through negotiation and deal closure. You will work closely with Product, Compliance, Operations, and Leadership teams to develop compelling solutions that address client needs and accelerate business growth.

What You Will Do

  • Drive new business acquisition through proactive prospecting, outreach, and relationship building.
  • Own the full sales cycle from lead generation and qualification through negotiation and deal closure.
  • Build and maintain a strong pipeline of qualified opportunities to consistently achieve sales targets.
  • Develop and execute account penetration strategies to engage key decision-makers and stakeholders.
  • Lead commercial discussions, handle objections effectively, and navigate complex sales processes.
  • Conduct market research and competitor analysis to identify growth opportunities and industry trends.
  • Collaborate with Product, Compliance, Operations, and Engineering teams to deliver client solutions and support onboarding.
  • Represent StraitsX at industry events, conferences, and ecosystem engagements to generate leads and expand market presence.

What We Are Looking For

  • Minimum 3 years of business development, sales, or commercial experience in a quota-carrying role.
  • Proven track record of exceeding sales targets and closing new business opportunities.
  • Strong hunter mentality with experience in outbound prospecting, pipeline generation, and client acquisition.
  • Fluent in English and Chinese, with excellent communication and presentation skills.
  • Strong stakeholder management skills with the ability to influence senior decision-makers and C-level executives.
  • Resilient, self-motivated, and comfortable operating in a fast-paced, target-driven environment.
  • Strong negotiation, objection-handling, and solution-selling skills.
  • Experience in fintech, payments, digital assets, SaaS, or other technology sectors is preferred; exposure to complex B2B sales cycles and ASEAN markets is advantageous.

Build a standout application

For the Commercial Relationship Manager at StraitsX, reviewers look for concise evidence over buzzwords. Mirror the language of the posting sparingly, quantify support or delivery outcomes, and show how you handled ambiguity, time-zone collaboration and user empathy. Keep your resume to impact, keep your cover note to one page, and link to artifacts — tickets resolved, docs shipped, dashboards owned — that prove you can operate in a fast-moving Web3 team. Prepare to discuss a time you turned a confusing user report into a clear fix and how you measure quality in support and operations.

Web3 hiring values reliability: on-time follow-through, clear writing, and a track record of improving runbooks and tooling. Treat the application as a work sample. For interviews, be ready to walk through how you prioritize across time zones, handle a difficult user, and decide when to escalate versus resolve directly. Show how you document decisions so the next teammate benefits.

In a distributed Web3 org, trust builds through written clarity. Use the cover note to demonstrate it.