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Wallet Product & Operations Specialist

Binance
AsiaPosted 153 days ago
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Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Key Responsibilities

Wallet Management

  • Crypto wallet product owner role, offer industry wide leading CEX crypto deposit withdraw safekeep service.
  • Oversee daily operations of exchange wallets, including deposits, withdrawals.
  • Monitor blockchain transactions to ensure timely processing and resolve delays or failures
  • Maintain operational uptime of exchange wallets
  • Coordinate and complete network upgrades, token events and testing with no issues

Risk Mitigation & Compliance

  • Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
  • Continuously review existing risk and controls to prevent potential future impact to the firm or users

Process Optimization

  • Review internal processes and simplify or automate processes to enhance efficiency and users experience
  • Analyze competitor product and industry trends to identify potential product/process enhancements

Cross-Functional & External Collaboration

  • Work with Customer Support to resolve wallet-related user inquiries
  • Drive the strategy and partner with Stakeholders across various departments to solve customer pain-points and enhance our product user experience
  • Communicate and collaborate with regulators, auditors and external parties Business Growth
  • Drive the CEX business growth strategy and develop/integrate new products to increase market share

Qualifications & Requirements

  • 5+ years in crypto wallet operations, blockchain infrastructure, or a related role
  • 8+ years of experience in Product/Operations Management
  • Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc.
  • Familiarity with on-chain analysis tools, DeFi protocols, and new projects
  • Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody)
  • Excellent problem-solving and communication skills
  • Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis
  • Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter
  • Tradfi experience in Issuer Services & Custody is a plus

Why Binance

  • Shape the future with the world's leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our.

About Binance

Binance, launched in 2017 by Changpeng Zhao in Shanghai and now globally distributed, is the largest crypto exchange by spot and derivatives volume, serving 180M+ registered users. Its ecosystem spans Binance Exchange, BNB Chain, Trust Wallet, Labs investments and institutional custody. After settling major regulatory actions in 2023-24, Binance rebuilt its compliance stack and expanded in Dubai, Paris and Brazil. Location spread reflects its distributed model with hubs in Dubai, Taipei and remote. Candidates should expect high bar for detail, on-call ownership and ability to ship at exchange scale. Candidates joining Binance enter a high-velocity, globally distributed operational model that prioritizes exchange matching engine throughput, 24/7 system availability, and strict global compliance standards.