- System Operations & Maintenance: Oversee the daily operations and maintenance of the company's financial ERP systems, including system monitoring, issue resolution, user permission management, data maintenance, version releases, and operational continuity assurance.
- Business System Support: Manage requirements gathering, process optimization, issue diagnosis, and resolution for finance-related business systems. Ensure the stable operation of core financial processes including accounting, reimbursement, budgeting, treasury, and financial reporting.
- Operations Management Framework: Establish and continuously improve operations management mechanisms, including incident response protocols, regular inspection systems, backup and recovery procedures, change management processes, emergency response plans, and knowledge base development.
- Cross-functional Collaboration: Coordinate with finance, business operations, R&D, implementation consultants, and external vendors to drive system optimization, process improvements, and project implementation.
- System Integration: Manage data interfaces, process integration, and exception troubleshooting between ERP and peripheral systems, improving operational efficiency and data accuracy.
- AI-Enabled Operations: Drive the application of AI tools in operations scenarios, including intelligent Q&A, document organization, fault analysis, scripting assistance, report generation, and process automation.
About FinTax
FinTax is an AI-powered crypto tax compliance, accounting, and reporting platform built for Web3 users, funds, and crypto enterprises to automate tax filing across multi-chain transactions.